Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark X54x Solving print quality problems, Blank pages, Characters have jagged or uneven edges

Models: X544DN 26C0231 26C0230 X54x

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5Press the arrow buttons until Jam Recovery appears, and then press .

6Press the arrow buttons until On or Auto appears, and then press .

Solving print quality problems

The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement.

Blank pages

These are possible solutions. Try one or more of the following:

PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE

Remove the print cartridge and make sure the packing material is properly removed. Reinstall the print cartridge.

THE TONER MAY BE LOW

When 88 Cartridge low appears, order a new print cartridge.

If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.

Characters have jagged or uneven edges

If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.

Troubleshooting

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Lexmark X54x, 26C0230, 26C0231 Solving print quality problems, Blank pages, Characters have jagged or uneven edges, 208

Contents

Users Guide AugustContents Paper and specialty media guide CopyingMailing FaxingCustomizing fax settings 101149 109163 191 194199 222 239Page Safety info rm ation Page Learnin g about the printer Finding information about the printerSelecting a location for the printer Click Technical Support100 mm 3.9 482.6 mm 19 360 mm 14 Basic functions of the scanner Printer configurationsBasic models Using the ADF Using the scanner glassUnderstanding the ADF and scanner glass Understanding the printer control panelSelections and settings Display area Learning about the printer Learning about the printer Left arrow Indicator light Back Keypad Front USB port Shortcuts Hook Options Resolution Installing internal options Installing a memory cardAdd itional p rinter se t up Available optionsAdditional printer setup Use the illustration below to locate the connector Notches Ridges Installing a flash memory or font card Additional printer setup Use the illustration below to locate the connector Plastic pins Metal pins Installing hardware options Installing a 650-sheet duo drawerPage Attaching cables Printing menu settings pages Verifying printer setupPrinting a network setup Installing printer software Setting up the printer softwareUpdating available options in the printer driver Windows XP Load in g pape r a nd s p ecialty media Linking and unlinking traysLinking trays Unlinking traysConfiguring Universal paper settings Setting the Paper Size and Paper TypeSpecify a unit of measurement Loading the standard 250-sheet tray Specify the paper height and widthPage Loading the optional 650-sheet duo drawer Using the multipurpose feeder Tab Stack height limiter For Windows users Using the manual feederFor Macintosh users Page Pap er and specialty m e dia g uide Paper characteristicsPaper guidelines Selecting preprinted forms and letterhead Storing paper Supported paper sizes, types, and weightsPaper sizes supported by the printer Paper types supported by the printer Paper types and weights supported by the printer Standard 250-sheet Optional 550-sheet Tray TrayPaper capacities Input capacitiesUsing recycled paper and other office papers Output capacityPrin ting Printing a documentTips on using letterhead Printing on specialty mediaTips on using transparencies Tips on using envelopesPage Tips on using card stock Printing from a flash drivePage Printing information pages Printing photos from a PictBridge-enabled digital cameraPrinting a font sample list Canceling a print job Canceling a print job from the printer control panelCanceling a print job from the computer Printing a directory listClick Hardware and Sound Click Printers Copying using the ADF Cop yingMaking copies Making a quick copyCopying using the scanner glass Copying photosCopying on specialty media Copying to transparenciesCopying to letterhead Customizing copy settingsCopying from one size to another Copying on both sides of the paper duplexing Reducing or enlarging copies Making a copy lighter or darkerAdjusting copy quality Placing separator sheets between copies Copying multiple pages onto a single sheetCanceling a copy job Improving copy qualityMailing Setting up the e-mail functionGetting ready to e-mail Creating an e-mail shortcut using the Embedded Web Server Setting up the address bookSending an e-mail using the keypad Mailing a documentUsing the address book Sending an e-mail using a shortcut numberManually entering an e-mail address Canceling an e-mail Sending an e-mail using the address bookFaxing Getting the printer ready to faxInitial fax setup Using the printer control panel for fax setupUsing the Embedded Web Server for fax setup Choosing a fax connectionConnecting to an analog telephone line Connecting to a DSL serviceConnecting to a PBX or Isdn system Connecting to a Distinctive Ring Service Page Faxing Connecting to an adapter for your country or region Country/regionFaxing Page Austria, Germany, and Switzerland Connecting to a computer with a modem Page Setting the outgoing fax name and number Setting the date and timeTurning daylight saving time on or off Page Save as Shortcut appears Using shortcuts and the address book Customizing fax settingsUsing fax destination shortcuts Using the address bookSending a fax at a scheduled time Making a fax lighter or darkerViewing a fax log Canceling an outgoing fax ContentUnderstanding fax options Original SizeResolution Improving fax qualityHolding and forwarding faxes DarknessForwarding a fax LdssScanning to a computer or USB flash memory device Scanning to a computerScanning to a USB flash memory device Press Start To Begin appearsUsing the Scan Center software Understanding the Scan Center featuresUnderstanding scan to computer options Improving scan qualityUsing the ScanBack Utility Using the ScanBack utility100 Clearing jams Avoiding jamsPaper tray recommendations Paper recommendationsUnderstanding jam numbers and locations 102Paper jam 103104 105 106 107 108 Menus list Und ersta ndin g prin t e r men us109 Default Source menu Supplies menuPaper menu 110Size/Type menu 111112 Manual Paper TypePaper Texture menu 113114 Paper Weight menu 115Paper Loading menu 116Custom Types menu 117Custom Scan Sizes menu Universal Setup menu118 Reports menu Reports menu119 Network/Ports Active NIC menuNetwork menu 120Wireless menu 121USB menu 122123 General Settings menu Settings menu124 125 Formats the printer date Formats the printer time126 Copy Settings menu 127128 Original SizeFax Settings menu 129Fax Send Settings 130131 132 Fax Receive Settings 133Fax Log Settings 134Flash Drive menu Flash Drive menu135 136 Print Settings 137Print Settings Setup menuFinishing menu 138139 Quality menu 140141 Utilities menu 142PCL Emul menu PostScript menu143 144 Image menu 145PictBridge menu 146Set Date and Time 147148 Time Zone Europe and AfricaList of status and error messages Und ersta nding prin t e r message sColor Low DialingFax complete Fax failedLadp connection error MaintenanceInvalid Engine Code Invalid Network CodeMenus disabled Power SaverNo analog phone line No answerPrinting error Reading error Remove driveProgramming Code Reading dataReplace color cartridge Replace PC KitScan Document Too Long Scan to USB failedUnsupported Mode USB drive disabledTray x Missing Unsupported USB device, please removeInsufficient memory to support Resource Save feature Ppds Font ErrorYy Replace Unsupported color Cartridge Short paperNetwork x Software Error Standard USB Port DisabledToo many flash options installed Defective flash detectedToo many trays attached Incompatible trayReplace waste toner box Yy Waste toner box missingYy Paper jam area name Paper Jam Check Duplex24x Paper Jam Check Tray 159ADF Scanning Jams Paper MissingFlatbed Cover Open ADF JamScanner Disabled Scanner Auto Disabled940.01 941.01Service message 942.02943.02 162Main taining th e prin t er Storing suppliesChecking the status of supplies Conserving suppliesOrdering toner cartridges Ordering supplies164 Ordering a waste toner bottle Ordering imaging kits165 Replacing the waste toner bottle Replacing supplies166 167 168 Replacing a black imaging kit 169170 171 172 173 174 Replacing a black and color imaging kit 175176 177 178 179 Replacing a toner cartridge 180181 Replacing a developer unit 182183 184 185 186 187 Recycling Lexmark products Cleaning the exterior of the printer188 Cleaning the scanner glass Moving the printerBefore moving the printer 189Shipping the printer Moving the printer to another location190 Adm inistra tiv e support Adjusting Power Saver191 Setting up e-mail alerts Using the Embedded Web Server192 Viewing reports 193Solving basic printer problems Solving printing problemsError message about reading USB drive appears Troublesho otingJob takes longer than expected to print Jobs do not print195 Job prints from the wrong tray or on the wrong paper Incorrect characters printTray linking does not work Large jobs do not collateSolving copy problems Unexpected page breaks occurCopier does not respond Scanner unit does not closePoor copy quality 198Solving scanner problems Partial document or photo copiesChecking an unresponsive scanner 199Scan was not successful Scanning takes too long or freezes the computerPoor scanned image quality 200Solving fax problems Partial document or photo scansCannot scan from a computer Caller ID is not shownCannot send or receive a fax 202Can send but not receive faxes 203Received fax has poor print quality Can receive but not send faxes204 Blocking junk faxes Solving option problems205 Multipurpose feeder Drawers206 Solving paper feed problems Memory cardPaper frequently jams That jammed does not reprint after you clear the jamSolving print quality problems Blank pagesCharacters have jagged or uneven edges 208Clipped images Dark linesGray background 209Incorrect margins Light colored line, white line, or incorrectly colored line210 Toner Cartridge MAY be DefectivePaper curl Print irregularities211 Has the Paper Absorbed Moisture DUE to High HUMIDITY?Repeating defects Skewed printPrint is too light 212Check the DARKNESS, BRIGHTNESS, and Contrast Settings 213Make Sure Color Saver is SET to OFF Toner Cartridge MAY be LOWPrint is too dark 214Solid color pages Toner fog or background shading appears onToner rubs off 215Transparency print quality is poor Toner specks216 Solving color quality problems Uneven print densityColor misregistration 217FAQ about color printing 218Printed page appears tinted. Can I adjust the color? 219What are detailed Color Samples and how do I access them? 220Embedded Web Server does not open 221Edition notice Product information222 Trademarks 223Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Exposure to radio frequency radiation225 226 ΤΗΣ Οδηγιασ 1999/5/ΕΚNoise emission levels Temperature information227 228 South Africa telecommunications notice 229Using this product in Switzerland Utilisation de ce produit en SuisseVerwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraPower consumption Static sensitivity noticeLaser notice Laser advisory labelStatement of Limited Warranty 232Limited warranty 233234 Limitation of liabilityLexmark Software Limited Warranty and License Agreements 235236 237 238 Microsoft Corporation NoticesNumerics Index239 240 Photos Placing separator sheets between copies241 242 243 Computer Partial document or photo scans244 Diamonds245