Troubleshooting
Note: Before troubleshooting system, make sure power to circuit from breaker or fuse panel
is turned ON.
The three most common causes of a malfunctioning electric fireplace are:
1.Tripped circuit breaker or blown fuse.
2.Loose or burned out light bulb.
3.Obstructed or clogged fan blower.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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No operation or indicator light | 1. | No power to fireplace | 1. | Check circuit breaker or fuse |
at power/heater switch | 2. | Defective switch lamp | 2. | Replace defective switch. |
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| See Servicing Control Pan- |
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| el, page 17 |
| 3. | Defective wiring | 3. | Check connections from |
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| main power harnesses to |
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| terminals on control panel. |
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| See Servicing Control Pan- |
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| el, page 17 |
Poor flame motion; flame pat- tern is sporadic or uneven in viewing area
1.Tangled or loose flame pennants
2.Obstructed or clogged fan blower
3.Damaged or dislodged fan blower wheel
1.Inspect flame pennants. Un- tangle or replace if neces- sary. See Servicing Flame
Pennants, page 19
2.Check fan blower for de- bris. Vacuum areas around blower wheel and remove any obstructions. See Main- taining Motors, page 16
3.Remove and inspect fan blower housing See Servic- ing Fan Blower, page 19
Dull flame appearance or inac- 1. | Burned out or loose light |
tive ember bed effect | bulb |
2. | Broken lamp fixture |
3. | Loose or missing reflective |
| ribbons |
1.Inspect light bulbs; tighten or replace light bulbs as necessary. See Replacing
Light Bulbs, page 16
2.Remove and replace broken lamp fixture. See Replacing Lamp Fixtures, page 20
3.Inspect reflective ribbons. Reattach or replace as nec- essary. See Replacing Re- flective Ribbons, page 20
No heat or intermittent heat 1. Obstructed heater blower | 1. Clear heater fan of debris |
output. (If equipped with a | or blockage; vacuum area |
heater) | around blower intake and |
| remove any obstructions |
| in the discharge area. See |
| Maintaining Motors, page 16 |
2. Burned out heat element | 2. Remove and replace blower |
or blower fan | heater assembly. To access |
| and remove see Optional |
| Heater Accessory, page |
| 10 |
3. Defective heater switch or | 3. Inspect wiring connections |
wiring | from switch to blower. Re- |
| place switch if defective. |
| See Servicing Control Pan- |
| el, page 17 |
14 | www.desatech.com |
