Troubleshooting
WARNING: Turn off andunplugfireplaceand let coolbeforeservicing. Only a qualified service person should service and repair fireplace.
CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
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When ignitor button is pressed, | 1. Ignitor cable pinched or wet | 1. | Free ignitor cable if pinched | ||
there is no spark at ODS/pilot |
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| by any metal or tubing. Keep | |
| 2. | Ignitor electrode not connected | 2. | ignitor cable dry | |
| Reconnect ignitor cable | ||||
| 3. | to ignitor cable | 3. | Replace ignitor cable | |
| Broken ignitor cable | ||||
| 4. | Bad piezo ignitor | 4. | Replace piezo ignitor | |
| 5. | Ignitor electrode broken | 5. | Replace pilot assembly | |
| 6. | Ignitor electrode positioned | 6. | Replace pilot assembly | |
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| wrong |
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When ignitor button is pressed, | 1. Gas supply turned off or equip- | 1. | Turn on gas supply or open | ||
there is spark at ODS/pilot but |
| ment shutoff valve closed | 2. | equipment shutoff valve | |
no ignition | 2. Control knob not in PILOT | Turn control knob to PILOT | |||
| 3. | position | 3. | position | |
| Control knob not pressed in | Press in control knob while in | |||
| 4. | while in PILOT position | 4. | PILOT position | |
| Air in gas lines when installed | Continue holding down con- | |||
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| trol knob. Repeat igniting op- | |
| 5. | Depleted gas supply (propane/ | 5. | eration until air is removed | |
| Contact local propane/LP gas | ||||
| 6. | LP only) | 6. | company | |
| ODS/pilot is clogged | Clean ODS/pilot (see Cleaning | |||
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| and Maintenance, page 20) or | |
| 7. | Gas regulator setting is not | 7. | replace ODS/pilot assembly | |
| Replace gas regulator | ||||
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| correct |
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22 | www.desatech.com |
