TECHNICAL

You may have further questions about installation, operation, or troubleshooting.

If so, contact DESA International’s Technical Service Department at 1-800-323-5190.

SERVICE

 

 

SPECIFICATIONS

BTU (Variable)

14,000/28,000

 

Type Gas

Propane/LP Only

 

Ignition

Piezo

 

Pressure Regulator Setting

8" W.C.

 

Inlet Gas Pressure (in. of water) *

 

 

Maximum

14"

 

Minimum

11"

 

Dimensions, Inches (H x W x D)**

 

 

Heater

23.75 x 25.9 x 8.5

 

Carton

26 x 27.75 x 10.25

 

Weight (pounds)

 

 

Heater

29

 

Shipping

35

 

*For purposes of input adjustment

 

 

**Measurement includes knobs and hood.

 

SERVICE

When gas pressure is too low

 

• pilot will not stay lit

 

HINTS

 

• burner will have delayed ignition

 

 

• heater will not produce specified heat

 

 

• propane/LP gas supply may be low

 

 

When gas quality is bad

 

 

• pilot will not stay lit

 

 

• burner will produce flames and soot

 

 

• heater will backfire when lit

 

 

You may feel your gas pressure is too low or gas quality is bad. If so, contact your

 

local propane/LP gas supplier.

 

REPLACEMENT

Note: Use only original replacement parts. This will protect your warranty coverage

PARTS

for parts replaced under warranty.

 

Parts Under Warranty

 

 

Contact authorized dealers of this product. If they can’t supply original replacement

 

part(s), either contact your nearest Parts Central (see page 33) or call DESA

 

International’s Technical Service Department at 1-800-323-5190.

When calling DESA International, have ready

your name

your address

model number of your heater

how heater was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the defective part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), either contact your nearest Parts Central (see page 33) or call DESA International’s Parts Department at 1-800-972-7879 for referral information.

When calling DESA International, have ready

model number of your heater

the replacement part number

32

101935

Page 32
Image 32
Desa RFP28TB installation manual Technical, Service, Hints, Replacement Parts