TROUBLE-
SHOOTING
Continued
28
OBSERVED | POSSIBLE |
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| |
PROBLEM | CAUSE | REMEDY | ||
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One or both burners | 1. | Burner orifice(s) | 1. | Clean burner(s) (see |
do not light after |
| clogged |
| Cleaning and Mainte- |
ODS/pilot is lit |
|
|
| nance, page 26) or |
| 2. | Burner orifice(s) |
| replace burner orifice(s) |
| 2. | Replace burner orifice(s) | ||
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| diameter is too small |
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| 3. | Inlet gas pressure is | 3. | Contact local natural gas |
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| too low |
| company |
| 4. | Mislocated crossover | 4. | Contact qualified service |
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| tube |
| person |
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Delayed ignition of | 1. | Manifold pressure is | 1. | Contact local natural gas |
one or both burners |
| too low |
| company |
| 2. | Burner orifice(s) | 2. | Clean burner(s) (see |
|
| clogged |
| Cleaning and Mainte- |
|
|
|
| nance, page 26) or |
| 3. | Mislocated crossover |
| replace burner orifice(s) |
| 3. | Contact qualified service | ||
|
| tube |
| person |
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Burner backfiring | 1. | Burner orifice is | 1. | Clean burner (see |
during combustion |
| clogged or damaged |
| Cleaning and Mainte- |
|
|
|
| nance, page 26) or |
| 2. | Damaged burner |
| replace burner orifice |
| 2. | Replace damaged burner | ||
| 3. | Gas regulator defective | 3. | Replace gas regulator |
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Yellow flame in front | 1. | Not enough air | 1. | Check burner(s) for dirt |
burner during burner |
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| and debris. If found, |
combustion |
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| clean burner(s) (see |
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| Cleaning and Mainte- |
| 2. | Gas regulator defective |
| nance, page 26) |
| 2. | Replace gas regulator | ||
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| |
Slight smoke or odor | 1. Residues from manu- | 1. | Problem will stop after a | |
during initial opera- |
| facturing processes |
| few hours of operation |
tion |
| and logs curing |
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| |
Fireplace produces a | 1. Turning control knob | 1. | Turn control knob to LO | |
whistling noise when |
| to HI position when |
| position and let warm up |
burners are lit |
| burners are cold |
| for a minute |
| 2. | Air in gas line | 2. | Operate burners until air |
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| is removed from line. |
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| Have gas line checked |
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| by local natural gas |
| 3. | Air passageways on |
| company |
| 3. | Observe minimum | ||
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| fireplace blocked |
| installation clearances |
| 4. | Dirty or partially |
| (see page 11) |
| 4. | Clean burners (see | ||
|
| clogged burner |
| Cleaning and Mainte- |
|
| orifice(s) |
| nance, page 26) or |
|
|
|
| replace burner orifice(s) |
101742
