Desa VDCFTPA, VDCFRPA Troubleshooting, Continued, Observed Problem, Possible Cause, Remedy

TROUBLESHOOTING

Continued

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Slight smoke or odor during	1.	Residues from manufacturing	1.	Problem will stop after a few
initial operation		processes and log curing		hours of operation
	2.	Not enough air	2.	Check burner for dirt and
				debris. If found, clean burner
				(see Cleaning and Mainte-
				nance, page 27)
	3.	Gas regulator defective	3.	Replace gas regulator

Fireplace produces a whistling 1. Turning control knob to HI

noise when burner is lit	position when burner is cold
2.	Air in gas line
3.	Air passageways on fireplace
	blocked
4.	Dirty or partially clogged
	burner orifice

1.Turn control knob to LO position and let warm up for a minute

2.Operate burner until air is removed from line. Have gas line checked by local natural gas company

3.Observe minimum installation clearances (see page 10)

4.Clean burner (see Cleaning and Maintenance, page 27) or replace burner orifice

White powder residue forming	1.	When heated, vapors from	1.	Turn fireplace off when using
within burner box or on adjacent		furniture polish, wax, carpet		furniture polish, wax, carpet
walls or furniture		cleaners, etc. may turn into		cleaners or similar products
		white powder residue
Moisture/condensation noticed	1.	Not enough combustion/ven-	1.	Refer to Air for Combustion
on windows		tilation air		and Ventilation requirements
				(page 6)
Remote does not function (Re-	1.	Battery is not install. Battery	1.	Replace 9-volt batteries in
mote-Ready Models Only)		power is low		receiver and remote control
Fireplace produces a clicking/	1.	Metal expanding while heating	1.	This is common with most
ticking noise just after burners		or contracting while cooling		fireplaces. If noise is exces-
are lit or shut off				sive, contact qualified service
				person

113133-01B www.desatech.com 31