30

TROUBLESHOOTING

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28) or replace burner orifice

 

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads

 

 

 

properly connected

 

 

 

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

 

tenance, page 28) or replace burner orifice

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28) or replace burner orifice

 

 

2.

Damaged burner

2.

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

 

 

 

and logs curing

 

operation

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

 

pane/LP or natural gas company

 

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28) or replace burner orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

 

not excessively impinge on it

 

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

 

any type of material

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common. If noise is excessive,

just after burners are lit or shut off

 

tracting while cooling

 

contact qualified service person

 

 

 

 

 

Remote does not function

1.

Battery is not installed or battery power

1.

Replace 9-volt batteries in receiver and

 

 

 

is low

 

remote control

For..com

111250-01C

Page 30
Image 30
Desa (V)T36NA SERIES installation manual Observed Problem Possible Cause Remedy

(V)T36NA SERIES specifications

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