Troubleshooting

TV Problems

Blank screen

4Check that the components connected to the input jacks are turned on.

4Try another channel.

4See “Wrong picture, bluescreen...” and Receiver will not turn on” on page 72.

TV turns on or changes channels unexpectedly

4An Autotune may have been activated.

4Your TV’s timer may have been activated.

4Check your TV owner’s manual.

No video with TV connected to HMDI jack

If your TV has an HMDI input jack but is not HDCP compatible, you may not be able to view video from your DIRECTV HD Receiver’s HDMI OUT jack. Connect your TV using another video output jack on the receiver.

Note

If your TV is connected with just coaxial cables, you only need to tune to Channel 3 or 4.

Chapter 5

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DirecTV H10 manual TV Problems, TV turns on or changes channels unexpectedly, No video with TV connected to Hmdi jack