Troubleshooting | DirecTV ProScan DSS Receiver guide

REFERENCE

TROUBLESHOOTING

The DSS® System Test allows you to run a basic diagnostics check on your DSS® system. If you are experiencing any trouble with your system, run the system test.

Make sure that

•All connections—jacks, cables, etc. are correctly in place. See the section, Connecting Your DSS® Receiver, for more information.

•There are batteries in the remote, and that they are working correctly.

•The access card is installed in the receiver.

RUNNING THE SYSTEM TEST

Follow these steps to run the diagnostics system test on your system.

1.Turn on your TV and the DSS® receiver.

2.Press DSS to put remote in DSS® system mode, then press MENU•SELECT to bring up the Main menu.

3.Point to and select Options.

4.Point to and select System Options.

5.Point to and select System Test.

6.If your system does not pass the system test, check any of these potential trouble areas: cabling, pointing the satellite dish, phone connection, and access card.

7.If you continue to have problems, call 1-800-679-4776.

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DirecTV ProScan DSS Receiver manual Troubleshooting, Running the System Test

Contents

DSS Receiver Safety Information Personnel Table of Contents Appendix C Accessories Index Reference Read the First TWO Chapters First Things First What is the DSS SYSTEM? First Things First Programming the Remote WHAT’S in the BOX Using this Manual Point Point and Select Method Protect Your Components from Overheating Protect Your Components from Power SurgesConnecting Your DSS Receiver To Your TV RF Jacks and Coaxial Cables F-type Video Jack and CableAudio/Video Jacks and Cables RCA-type VCR Controller Jack and Cable To receive off-air programming no cable box To connect TV, VCR and antenna or cable boxTo receive DSS programming To receive off-air programming with cable box Connection B Connection C To connect TV, VCR, and antenna or cable boxTo receive cable programming with cable box To connect TV and antenna or cable box Connection D Using the VCR Remote to Locate the Remote Sensor Connecting the VCR Controller Set VCR Type screen lets you enter a code for your VCR Choosing a DSS Output Channel Resetting the Agile ModulatorWhat does the Agile Modulator allow you to do? Sending the DSS Signal to Multiple TVS DSS Ordering DSS Programming Connecting a CompatibleInteractive Setup What is a Program GUIDE? Program Guides Program Guides Anatomy of a Program Guide Anatomy of the Channel Banner SurfGuide Detail GuideGrid Guide Point to Channels with the number keys Bottom of the Detail Guide and Grid Guide Attractions Guide Channel GuideLogo Guide Exiting a Program Guide Topics All MoviesSports AlphaSort Clear All Scout Other Guides Down Arrow Other buttons ExitHelp Main menu Menu System WHAT’S a MENU?DON’T Forget Point Select Menu System Using HelpUsing the Menu System Exiting a Screen Don’t Forget about Clear button Want More Information? Program Guide Mailbox PAY-PER-VIEW Programs Buy and Record Option Point to a channel and select it Purchase Edit screen lets you cancel an upcoming purchase Spending limits are in effect only when the system is locked Editing or Canceling a Timer Recording with TimerRecording with Timer and D-VHS VCR Timers Feature Setting Up Timer Recordings Schedule a Timer with the Record Button Profiles Add or Delete All Channels You can limit viewing seven days a week Don’t Forget Your Password Unlocking the System Session Unlock Interactive Setup Options About DSS System Options Selects from among the available data on the current channel Dish Pointing Menu Screen Peak Signal Connect the Home Control Lamp Module Install Batteries in the Data Interface Control ModuleConnect the Home Control Data Interface Module Device Setup Complete the on-screen sentence to schedule a timer Fetch Menu Customize the Fetch MenuPage What Else can IT DO? HOW IT ALL WorksWHAT’S IT FOR? Reference Reference Parts of the DSS System Home View Controls and Buttons Back Panel Controls LEC Using the Remote to Control a Second DSS Receiver Changing the RF Remote Code Your VCR Programming the Remote to Control Other Devices TV Codes Laserdisc/DVD Player Codes VCR Codes Cable Box/Satellite Receiver Codes Glossary Reference Troubleshooting Running the System Test Appendix a Warranty Information How you get service Product Registration What your warranty does not coverHow state law relates to warranty If you purchased your product outside the United States Radio Interference Appendix B FCC RegulationsFCC Registration Information Appendix C Accessories Here United States and Canada Orders To place your order by phone, have your Visa Index DSS Set VCR type 15 Signal meter 53 peak signal Page 50%