REFERENCE

TROUBLESHOOTING

The DSS® System Test allows you to run a basic diagnostics check on your DSS® system. If you are experiencing any trouble with your system, run the system test.

Make sure that

All connections—jacks, cables, etc. are correctly in place. See the section, Connecting Your DSS® Receiver, for more information.

There are batteries in the remote, and that they are working correctly.

The access card is installed in the receiver.

RUNNING THE SYSTEM TEST

Follow these steps to run the diagnostics system test on your system.

1.Turn on your TV and the DSS® receiver.

2.Press DSS to put remote in DSS® system mode, then press MENU•SELECT to bring up the Main menu.

3.Point to and select Options.

4.Point to and select System Options.

5.Point to and select System Test.

6.If your system does not pass the system test, check any of these potential trouble areas: cabling, pointing the satellite dish, phone connection, and access card.

7.If you continue to have problems, call 1-800-679-4776.

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DirecTV ProScan DSS Receiver manual Troubleshooting, Running the System Test