38 | Troubleshooting |
Problem | Solution |
|
|
The picture has a | • A few bright or dark spots on an LCD |
few bright or dark | screen is normal. It does not affect the |
spots. | operation of this TV/DVD combo. |
|
|
Good picture, but | • Increase the volume. |
no sound. | • Make sure that the sound is not muted. |
| • Make sure that the correct audio mode |
| is selected. |
| • Make sure that the audio cables are |
| connected correctly and securely to |
| the back of your TV/DVD combo. |
| • Make sure that the antenna or cable TV |
| is connected correctly and securely. |
| |
| box” on page 8 or “Connecting an |
| |
| page 10. |
| • If you are using an antenna, the digital |
| channel signal may be low. To check |
| the digital channel signal strength, see |
| |
| on page 26. |
| • The audio cable(s) you are using may |
| be bad. Try a new set. |
|
|
Poor picture | • Make sure that the room is not too |
| bright. Light reflecting off the screen |
| can make the picture difficult to see. |
| • If an |
| connected while another connected |
| device is turned on, the picture may be |
| poor. Turn off one or more devices. |
|
|
Good sound but | • Adjust the contrast, color, and |
poor color | brightness settings. |
|
|
Audio noise | • Other devices (for example, surround |
| sound receiver, external speakers, fans, |
| or hair dryers) may be interfering with |
| your TV. Try turning off one device at a |
| time to determine which device is |
| causing interference. Once you have |
| determined which device is causing |
| interference, move it further from the |
| TV/DVD combo to eliminate the |
| interference. |
|
|
No output from one | • Adjust the audio balance. See |
of the speakers | |
| page 23. |
| • Make sure that the audio cables are |
| connected correctly and securely to |
| the back of your TV/DVD combo. |
|
|
After images appear | • Do not display a still image, such as a |
| logo, game, or computer image, for an |
| extended period of time. This can |
| cause a permanent |
| burned into the screen. This type of |
| damage is not covered by your |
| warranty. |
|
|
Remote control
Problem | Solution |
|
|
Remote control | • Make sure that the power cord is |
does not work. | correctly connected to your TV/DVD |
| combo and a power outlet. |
| • Make sure that there are no |
| obstructions between the remote |
| control and the remote control sensor |
| on the front of the TV/DVD combo. |
| • Point the remote control directly at the |
| remote control sensor on your TV/DVD |
| combo. For the location of the remote |
| |
| • Make sure that the batteries are |
| installed correctly. See “Installing |
| remote control batteries” on page 15. |
| • Replace dead batteries with new ones. |
| |
| batteries” on page 15. |
|
|
Trouble | • See instructions and a table of |
programming your | common codes in “Programming a |
existing universal | |
remote control. | page 41. |
| • Codes are subject to change. For up to |
| date codes, go to |
| www.dynexproducts.com. |
| • Replace dead batteries with new ones. |
| |
| batteries” on page 15. |
| • Refer to the User Guide that |
| accompanied your universal remote |
| control and contact the manufacturer |
| if problems persist. |
|
|
General
Problem | Solution |
|
|
No power | • Make sure that the power cord is |
| correctly connected to your TV/DVD |
| combo and a power outlet. |
| • Unplug the power cord, wait 60 |
| seconds, then plug the cord back in |
| and turn on your TV/DVD combo. |
| • Other devices (for example, surround |
| sound receiver, external speakers, fans, |
| or hair dryers) may be interfering with |
| your TV/DVD combo. Try turning off |
| one device at a time to determine |
| which device is causing interference. |
| Once you have determined which |
| device is causing interference, move it |
| further from the TV/DVD combo to |
| eliminate the interference. |
|
|
“No signal” error | • Press INPUT and make sure that you |
message is | have selected the correct input for the |
displayed | device or service you are trying to use. |
| • If you are using a cable or satellite box, |
| use the remote that came with that |
| box to change channels. |
|
|
After Auto | • Reception can vary by channel |
Channel Search, | depending on the broadcast power |
there are no | level of a given station. Contact your |
channels | cable or satellite TV provider. |
| • Make sure the antenna or |
| cable/satellite TV is connected |
| securely to your TV/DVD combo. |
| • Try replacing the cable between the |
| antenna/cable or cable/satellite box |
| and your TV/DVD combo. |
|
|