38 DX-19LD150A11

Troubleshooting

Problem

Solution

 

 

The picture has a

• A few bright or dark spots on an LCD

few bright or dark

screen is normal. It does not affect the

spots.

operation of this TV/DVD combo.

 

 

Good picture, but

• Increase the volume.

no sound.

• Make sure that the sound is not muted.

 

• Make sure that the correct audio mode

 

is selected.

 

• Make sure that the audio cables are

 

connected correctly and securely to

 

the back of your TV/DVD combo.

 

• Make sure that the antenna or cable TV

 

is connected correctly and securely.

 

See “Connecting a cable or satellite

 

box” on page 8 or “Connecting an

 

antenna or cable TV (no box)” on

 

page 10.

 

• If you are using an antenna, the digital

 

channel signal may be low. To check

 

the digital channel signal strength, see

 

“Checking the digital signal strength”

 

on page 26.

 

• The audio cable(s) you are using may

 

be bad. Try a new set.

 

 

Poor picture

• Make sure that the room is not too

 

bright. Light reflecting off the screen

 

can make the picture difficult to see.

 

• If an S-VHS camera or a camcorder is

 

connected while another connected

 

device is turned on, the picture may be

 

poor. Turn off one or more devices.

 

 

Good sound but

• Adjust the contrast, color, and

poor color

brightness settings.

 

 

Audio noise

• Other devices (for example, surround

 

sound receiver, external speakers, fans,

 

or hair dryers) may be interfering with

 

your TV. Try turning off one device at a

 

time to determine which device is

 

causing interference. Once you have

 

determined which device is causing

 

interference, move it further from the

 

TV/DVD combo to eliminate the

 

interference.

 

 

No output from one

• Adjust the audio balance. See

of the speakers

“Adjusting the sound settings” on

 

page 23.

 

• Make sure that the audio cables are

 

connected correctly and securely to

 

the back of your TV/DVD combo.

 

 

After images appear

• Do not display a still image, such as a

 

logo, game, or computer image, for an

 

extended period of time. This can

 

cause a permanent after-image to be

 

burned into the screen. This type of

 

damage is not covered by your

 

warranty.

 

 

Remote control

Problem

Solution

 

 

Remote control

• Make sure that the power cord is

does not work.

correctly connected to your TV/DVD

 

combo and a power outlet.

 

• Make sure that there are no

 

obstructions between the remote

 

control and the remote control sensor

 

on the front of the TV/DVD combo.

 

• Point the remote control directly at the

 

remote control sensor on your TV/DVD

 

combo. For the location of the remote

 

control sensor, see “Front” on page 4.

 

• Make sure that the batteries are

 

installed correctly. See “Installing

 

remote control batteries” on page 15.

 

• Replace dead batteries with new ones.

 

See “Installing remote control

 

batteries” on page 15.

 

 

Trouble

• See instructions and a table of

programming your

common codes in “Programming a

existing universal

different universal remote control” on

remote control.

page 41.

 

• Codes are subject to change. For up to

 

date codes, go to

 

www.dynexproducts.com.

 

• Replace dead batteries with new ones.

 

See “Installing remote control

 

batteries” on page 15.

 

• Refer to the User Guide that

 

accompanied your universal remote

 

control and contact the manufacturer

 

if problems persist.

 

 

General

Problem

Solution

 

 

No power

• Make sure that the power cord is

 

correctly connected to your TV/DVD

 

combo and a power outlet.

 

• Unplug the power cord, wait 60

 

seconds, then plug the cord back in

 

and turn on your TV/DVD combo.

 

• Other devices (for example, surround

 

sound receiver, external speakers, fans,

 

or hair dryers) may be interfering with

 

your TV/DVD combo. Try turning off

 

one device at a time to determine

 

which device is causing interference.

 

Once you have determined which

 

device is causing interference, move it

 

further from the TV/DVD combo to

 

eliminate the interference.

 

 

“No signal” error

• Press INPUT and make sure that you

message is

have selected the correct input for the

displayed

device or service you are trying to use.

 

• If you are using a cable or satellite box,

 

use the remote that came with that

 

box to change channels.

 

 

After Auto

• Reception can vary by channel

Channel Search,

depending on the broadcast power

there are no

level of a given station. Contact your

channels

cable or satellite TV provider.

 

• Make sure the antenna or

 

cable/satellite TV is connected

 

securely to your TV/DVD combo.

 

• Try replacing the cable between the

 

antenna/cable or cable/satellite box

 

and your TV/DVD combo.