Troubleshooting |
Problem | Solution |
|
|
One or more | • Make sure that the channels are not |
channels do not | blocked. See “Setting parental control |
display. | |
| • Make sure that the channels are not |
| hidden. The channel may have been |
| deleted from the channel list. You can |
| tune to the channel by pressing the |
| number buttons or you can add the |
| channel back to the channel list. See |
| “Hiding channels” on page 25. |
| • If you are using a cable or satellite box, |
| use the remote that came with that |
| box to change channels. |
| • Make sure you have the correct input |
| selected to view channels from the |
| cable or satellite box. |
| • If you are using an antenna, the digital |
| channel signal may be low. To check |
| the digital channel signal strength, see |
| |
| on page 26. |
|
|
Password is lost. | • Enter 9999 to access parental controls, |
| then set a new password. See “Setting |
| |
| page 27. |
|
|
Some settings | • If a setting is grayed, the setting is not |
cannot be | available in the current video input |
accessed. | mode. |
|
|
TV/DVD combo | • When the TV/DVD combo is in use, the |
cabinet creaks. | temperature rises naturally and may |
| cause the cabinet to expand or |
| contract which can cause a creaking |
| noise. This is not a malfunction. |
|
|
Control buttons | • Make sure that the Button Lock |
do not work | option is set to Off. See “Locking |
| control buttons” on page 29. |
| • Unplug the power cord, wait a few |
| seconds, then plug the cord back in |
| and turn on your TV/DVD combo. |
|
|
TV/DVD combo | • Make sure that the sleep timer is not |
keeps turning off | turned on. See “Setting the sleep |
| |
|
|
Disc playback
Problem | Solution |
|
|
Playback does not | • No disc is loaded. Insert your disc into |
start. | the disc slot. |
| • The disc may be dirty. Clean the disc. |
| • The disc is not supported. See page 41 |
| for a list of compatible disc formats. |
|
|
No picture. | • The TV/DVD combo is not in DVD |
| mode. Press INPUT and select DVD as |
| the input source. |
|
|
No sound. | • If an external speaker is connected, |
| check its volume control. |
|
|
Picture distortion | • The picture will be distorted |
during fast | occasionally. This is not a malfunction. |
reverse/forward |
|
playback. |
|
|
|
Playback features | • The playback features such as |
failure. | stopping, skipping, or repeat play are |
| not applicable to all discs. |
|
|
The audio | • The disc does not have multilanguage |
soundtrack and/or | options encoded on it. |
subtitle language |
|
cannot be changed. |
|
|
|
No subtitle. | • The disc has no subtitle encoded on it. |
| • Subtitle option is set to Off. Press |
| SUBTITLE to select preferred subtitle |
| setting. |
|
|
“ ” appears on | • The function is not applicable to the |
the screen. | disc or to the current mode. |
|
|
USB photo display
Problem | Solution |
|
|
No photo display. | • Make sure the USB flash drive is |
| connected securely to the USB IN jack |
| on the back of your TV/DVD combo. |
| • The TV/DVD combo is not in USB |
| mode. Press INPUT and select USB as |
| the input source. |
| • Only those JPEG image files (with |
| “.jpg” file extensions) can be displayed. |
|
|
Slide show does not | • Make sure you select slide show when |
start. | the photo thumbnail displays. See |
| |
| page 19. |
|
|
Note
If the problem is not solved by using these troubleshooting instructions, turn off your TV/DVD combo, then turn it on again.