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Troubleshooting

Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Dynex client card (Wireless Network Card or Adapter) for a business.

Solution:

1.Double-click the Signal Indicator icon. The Wireless Network Utility screen opens.

2.Click the Advanced button is clicked, the Dynex Wireless LAN Utility opens. This Utility lets you manage all the advanced features of the Dynex client card.

3.Click the Wireless Network Properties tab, then select a network name from the Available Networks list, then click the Properties button. The Properties page opens.

4.Select WPA from the Network Authentication list.

5.Click the Authentication tab, then select the settings that are indicated by your network administrator.

6.Click OK, then Apply to save the settings.

Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security and I am NOT using a Dynex client card for a home network.

Solution: If you are NOT using a Dynex WPA wireless desktop or wireless notebook network card and it is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download:

http://www.microsoft.com/downloads/search.aspx?displaylang=en

Note: The file that Microsoft has made available works only with Windows XP. Other operating systems are not supported at this time. You also need to ensure that the wireless card manufacturer supports WPA and that you have downloaded and installed the latest driver from their support site.

Supported Operating Systems:

•Windows XP Professional

•Windows XP Home Edition

To enable WPA-PSK (no server):

1.In systems running Windows XP, click Start, Control Panel, Network Connections.

2.Right-click the Wireless Networks tab. The Wireless Network Connection Properties screen opens. Make sure that the Use Windows to configure my wireless network settings box is checked.

3.Back on the Wireless Networks tab, click the Configure button. The Client Card Properties screen opens.

4.For a home or small business user, select WPA-PSKunder Network Administration.

5.Select TKIP or AES on the Date Encryption list. This setting will have to be identical to the wireless G router or access point that you set up.

6.Type in your encryption key in the Network key box.

Important: Enter your pre-shared key. This can be from eight to 63 characters (letters, numbers, or symbols). The same key must be used on all of the clients that you set up.

7. Click OK to apply settings.