Eaton Electrical 9120 manual Troubleshooting

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Table 10. Troubleshooting

LCD Message or	Possible Cause	Action
Condition
UPS does not turn on.	The UPS is not correctly	Check connections to the power source.
	connected to the power source.

The wall outlet is faulty.

Have a qualified electrician test and repair the outlet.

	The Inverter Shutdown connector		Reconnect or close the Inverter Shutdown switch
	is missing or open.		(see Section 5.1) Restart the UPS.
	A circuit breaker or an input		Push the circuit breaker button or replace the
	fuse on the rear panel is open.		fuse. Restart the UPS.
LCD panel is blank.	The UPS is in Standby mode.		Press and hold the	button until you hear the
			UPS beep (approximately one second)
	The LCD has failed.		Contact your service representative.
UPS does not provide	The battery may be fully		Connect the UPS to a power source for 24 hours
the expected backup	discharged because of:		to charge the battery. Perform a battery test
time	•	long-term storage	(see Section 4.0 "Configuration")
	•	frequent power outages	If the battery test fails, see Section 7.0
	•	end of battery life	"Replacing Batteries"	to replace the battery.
			During extended power outages, save your work
			and turn off your equipment to conserve battery
			power.
The UPS operates	The equipment is not		Verify that the equipment is properly connected
normally, but some or	connected to the UPS.		to the UPS.
all of the protected	The output circuit breaker		Reset the circuit breaker (push the circuit
equipment is not on.	(if applicable) is open.		breaker button or reset the switch).
	One of the load segments		Reactivate the segment with the power
	has been turned off.		management software or through the front panel
			(see Section 4.0 "Configuration").
On-Battery	Utility power failure.		The UPS is powering your equipment with its
1 beep every 5 seconds.			internal battery. If this is an extended power
			outage, save your work and turn off your
			equipment to conserve battery power.