Troubleshooting

Standard Control Panel

If the printer is not functioning properly, refer to the chart below to find the state of the two LEDs on the Control Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem.

Green LED

Yellow LED

Indication

Ref. to Topic

 

 

 

 

Steady

Off

Normal Operation,

n/a

 

 

and/or RF Link established

 

Off

Off

Power Off

1

Fast Blink

Off

No RF Link

6, 11

Slow Blink

Off

Low Battery

3, 6, 7

Steady

Steady

Out of media, or

9, 11

 

 

Media Cover not closed

 

Steady

Fast Blink

Normal RF activity

8

Steady

Fast Blink,

No application

8

 

Beeper Sounds

 

 

 

 

 

 

Optional LCD Control Panel

The top of the display shows several icons which indicate various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.

Status Icon

Condition

Indication

Ref. to Topic

 

 

 

 

 

 

 

 

 

 

 

Steady

RF Link established

n/a

 

 

 

 

 

 

 

 

 

 

 

Off

No RF Link

6

 

 

 

 

 

 

 

 

 

 

 

Flashing

Low Battery

3, 6, 7

 

 

 

 

 

 

 

 

 

 

 

Flashing

Head latch not closed

9, 11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flashing

Printer is receiving a file

8

 

 

 

 

 

 

 

 

 

 

 

Flashing

Out of media,

9, 11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Blank Screen

n/a

No application

1,13

 

 

 

 

 

 

 

52

QL Series User Guide