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Chapter 6 Troubleshooting
Problems Possible cause and remedy
16. The moni tor connected with the USB
cable is not detected. / USB devi ces
connected to the monitor doe s not work.
• Check whether the USB cable is connecte d correctly. (page 43)
• Change the USB port to another one. If the PC or pe ripheral
devices works correctly by changing the USB por t, contact your
local dealer. (Refer to the manual of the PC for details.)
• Reboot the PC.
• If the peripheral devices work corre ctly when the PC and
peripheral devices are connected directly, please co ntact your
local dealer.
• Check whether the PC and OS are USB compliant. (For
USB compliance of the respective devices, consu lt their
manufacturers.)
• Check the PC’s BIOS setting for USB when using Win dows.
(Refer to the manual of the PC for details.)
Errors involving the built-in sen sor and SelfCalibration
Problems Possible cause and remedy
1. The built-in sensor comes out
automatically when the main p ower
switch is switched on.
• This is not a malfunction. The built-in sensor c omes out
automatically when the power is switched on to check the
operation of the built-in sensor.
2. The built-in sensor does not com e out/
stays out.
• Turn off the main power, and then turn it on again a few minutes
later.
• If a problem still remains after applying the sug gested
remedies, contact your local dealer.
3. Cannot execute SelfCalibrati on • Check whether the time is set correctly.
• Check whether the mode is set.
• Check whether the calibration targets ar e set correctly.
4. SelfCalibration failure
Example:
• SelfCalibration failed for some reason.
• Refer to the SelfCalibration error code t able.
• If an error code that does not appear in the Self Calibration
error code table is displayed, contact your local de aler.
SelfCalibration Error Cod e Table
Error Code Possible cause and remedy
in the 100s • Indicates errors that occurred dur ing CAL1 SelfCalibration.
in the 200s • Indicates errors that occurred dur ing CAL2 SelfCalibration.
in the 300s • Indicates errors that occurred dur ing CAL3 SelfCalibration.
in the 900s • Displays errors that occurred durin g SelfCalibration in other
modes.
0*10 • The product maximum brightness may be lower tha n the target
brightness. Lower the target brightness.
0*34 • The built-in sensor may not have come out duri ng calibration,
or light may have entered the sensor during measurement.
Turn off the main power, wait for a few minutes before turning
the power back on, and then execute SelfCalibration again.
0*50 • Light may have entered the built-in sensor while the sen sor was
initializing. Execute SelfCalibration again.
0*90 • Modes in which SelfCalibr ation cannot be executed are
displayed.
Execute SelfCalibration after displaying the CA L mode in which
the targets are set.
0*91 • SelfCalibration was cancelle d. Execute SelfCalibration again.