Troubleshooting Management Connections

EMULEX MODEL 355 SAN STORAGE SWITCH

USER’S GUIDECHAPTER 4: TECHNICAL REFERENCE

TROUBLESHOOTING MANAGEMENT CONNECTIONS

Problem	Recommended Action

Serial cable installed but	1. Cycle power by reinstalling the power cord.
connection does not	2.	Check the terminal emulation program’s serial port parameters.
appear on terminal	3.	Replace the serial cable. (Make sure it is a null modem cable.)
	3.

Ethernet cable installed	1.	Ensure that a crossover ethernet cable is used (unless using an ethernet
but Web Manager does		hub).
not appear	2.	Check the IP addresses on the switch and workstation as follows:
		At a command line prompt, type ping DNSorIP (where DNSorIP is the
		switch’s DNS name or IP address) and press ENTER.
		If a “Reply from…” or “...is alive...” message appears, the devices can
		communicate.
		If a “Request timed out” message appears (or the command times out),
		the devices cannot communicate. Trace the cabling. If needed,
		reconnect the devices.

Operational Condition	Recovery

Rx_los is asserted by an	The port stays bypassed until rx_los is de-asserted. At that time, the port
SFP/GBIC	insertion will be automatically retried. The port continues to stay bypassed
	until the port can pass the port insertion criteria.

Tx_fault is asserted by	The port stays bypassed until tx_fault is de-asserted. At that time, the port
an SFP/GBIC	insertion will be automatically retried. The port continues to stay bypassed
	until the port can pass the port insertion criteria.

F8 Failure notification is	The switch automatically tries to re-insert the device, by sending F7
received by the port	Initialization notifications to the device connected to the bypassed port. The
(when the LIP F8	port continues to stay bypassed until the device returns F7 Initialization
Recover policy is	notifications to the port and passes the port insertion criteria.
enabled)

Loss of Sync (>100ms)	The port stays bypassed until a signal is re-established. At that time, the
	port insertion will be automatically retried. The port continues to stay
	bypassed until the port can pass the port insertion criteria.

Firmware Initiated	The port stays bypassed until the firmware sets the port control back to
	automatic. At that time, the port insertion will be automatically retried. The
	port continues to stay bypassed until the port can pass the port insertion
	criteria.

EMULEX CORPORATION

PART NUMBER 00041407-002 REV. B