Enterasys Networks 7KR4297-02, 7KR4297-04 Troubleshooting

Matrix DFE-Platinum Series Module Installation Guide 4-1

4

Troubleshooting

Thischapterprovidesinformationconcerningthefollowing:

Unlessotherwisenoted,thefollowinginformationappliestoallDFE‐Diamondmodules.

Using LANVIEW

Themodulesuseabuilt‐invisualdiagnosticandstatusmonitoringsystemcalledLANVIEW.The

LANVIEWLEDs(Figure4‐1)allowquickobservationofthenetworkstatustoaidindiagnosing

networkproblems.

About the Management (MGMT) LED

TheMGMTLED(showninFigure4‐1)indicateswhenthemoduleisservingastheManagement

ModuletocontrolthemanagementfunctionsforallDFE‐Diamondmodulesinthechassis.The

ManagementModulehandlesallIPrequeststothechassisIPaddress,suchasPING,Telne t,

SNMP,HTTP,etc.TheManagementModulealsohandlestheCLIconfigurationsessionsviathe

consoleport.So,whenyouplugintoaDFE‐DiamondmoduleCOMporttoconfigurea

DFE‐Diamondmoduleinthechassis,itishandledbytheManagementModuleregardlessofthe

DFE‐DiamondmoduleCOMportthatyouuse.

CPU, Receive, and Transmit Activity LEDs

TheCPULEDindicateswhenthemodulehaspower,isbooting,runningproperly,beingreset,or

shuttingdown.ThereisalsoasetofRXandTXLEDsforeach10Gbpsport.TheseLEDsindicate

iftheportisreceiving/transmitting,linked,andpassingtraffic.

For information about... Refer to page...

Using LANVIEW 4-1

Troubleshooting Checklist 4-4

Overview of DFE-Diamond Module Shutdown Procedure 4-5

Recommended Shutdown Procedure Using OFFLINE/RESET Switch 4-6

Last Resort Shutdown Procedure Using OFFLINE/RESET Switch 4-7

Contents

Main Page Notice Regulatory Compliance Information Page Supplement to Product Instructions 50 VCCI Notice BSMI EMC Statement Taiwan Safety Information Class 1 Laser Transceivers Declaration of Conformity Enterasys Networks, Inc. Firmware License Agreement BEFORE OPENING OR UTILIZING THE ENCLOSED PRODUCT, CAREFULLY READ THIS LICENSE AGREEMENT. Page Page Contents About This Guide Chapter 1: Introduction Chapter 2: Network Requirements Chapter 3: Installation Chapter 4: Troubleshooting Appendix A: Specifications Appendix B: Mode Switch Bank Settings and Optional Installations Index Figures Tables About This Guide Who Should Use This Guide Important Notice How to Use This Guide Related Documents Document Conventions Commonly Used Acronyms Getting Help Introduction Overview of Matrix DFE-Diamond Module Capabilities The DFE-Diamond 7KR4297-02 and 7KR4297-04 Modules 7KR4297-02 7KR4297-04 XFP 10GBASE-LR, -ER, -LX4, and -SR PHYS Management Switch Configuration Using WebView Switch Configuration Using CLI Commands Secure Networks Policy Support Standards Compatibility LANVIEW Diagnostic LEDs Network Requirements XFP 10-Gigabit Ethernet Module Placement in a Matrix E7 Chassis Installation Important Notice Unpacking the DFE-Diamond Module Installing an Optional XFP Module Preparation Installation Removing an XFP Module Backplane Connections and Installation Rules FTM1 and FTM2 Connectivity Module Placement and Rules Matrix N3 Chassis, Module Placement Matrix N7 Chassis, Module Placement Matrix E7 Chassis Example 1 (Figure 3-1, A) Example 2 (Figure 3-1, B) Example 3 (Figure 3-1, C) Example 4 (Figure 3-1, D) Example 5 (Figure 3-1, E) Example 6 (Figure 3-1, F) Installing Module into Matrix E7 or Matrix N7 Chassis Preparation Installation Page Installing Module into Matrix N3 Chassis Figure 3-3 Installing Module into Matrix N3 Chassis Connecting to the Network Network Connection Using Fiber-Optic Cable Connecting to COM Port for Local Management What Is Needed Connecting to an IBM PC or Compatible Device Connecting to a VT Series Terminal Connecting to a Modem Adapter Wiring and Signal Assignments Figure 3-7 Connecting to a Modem COM Port Adapter Wiring and Signal Diagram RJ45 DB9 Completing the Installation Completing the Installation of a New System First-Time Log-In Using a Console Port Connection Completing Installation of DFE-Diamond Module in an Existing System Logging in with an Administratively-Configured User Account Page Page Troubleshooting Using LANVIEW About the Management (MGMT) LED CPU, Receive, and Transmit Activity LEDs Page Table 4-1 LANVIEW LEDs (Continued) LED Color State Recommended Action Troubleshooting Checklist Overview of DFE-Diamond Module Shutdown Procedure Recommended Shutdown Procedure Using OFFLINE/RESET Switch Last Resort Shutdown Procedure Using OFFLINE/RESET Switch Page A Specifications DFE-Diamond Module Specifications 10-Gigabit Ethernet Transceiver Specifications (XFP) ThefollowingXFPspecificationsinTabl e A4meetorexceedtheIEEE802.3ae2002standard. COM Port Pinout Assignments Table A-3 XFP Fiber-Optic Specifications Table A-4 Recommended Cable Types and Specifications Table A-5 COM Port Pin Assignments Pin Signal Name Input/Output Regulatory Compliance B Mode Switch Bank Settings and Optional Installations Required Tools Setting the Mode Switches Memory Locations and Replacement Procedures Location of DIMM and DRAM SIMM Memory Modules DRAM SIMM Replacement Procedure Removing the DRAM SIMM Page DIMM Replacement Procedure Page Page Page Index Numerics A C D