Enviro 50-029 owner manual Trouble Shooting, Problem, Possible Cause, Solution

Trouble Shooting

Problem	Possible Cause	Solution
Spark will not light the	Defective piezo ignitor.	• Check connections to ignitor.
pilot after repeatedly		• If ignitor connections are good but no spark, replace
pressing the spark ignitor		ignitor.
	Broken spark electrode.	• Check for broken ceramic insulation, replace
		electrode if broken.
	Low battery or bad	• Replace the electronic module or replace the battery
	electronic module.	in module.
	Misaligned spark electrode.	• If spark is not arcing from electrode to pilot, loosen
		the screws on the pilot base adjust and tighten.
Pilot will not remain lit	Problem with thermocouple	• Check for proper connection of the thermocouple to
	circuit	the rear of the valve. If loose, fully tighten lightly.
		• Check pilot for full flame impingement around
		thermocouple. If flame is too small, check gas
		pressure, adjust pilot rate screw, check pilot head for
		damage or blockage.
		• Check thermocouple voltage at rear of valve. It must
		be greater than 7 mV. If low, replace thermocouple.
	Air in gas line (pilot dies	• Bleed line.
	while knob is depressed)	• Check gas line pressure.
		• Contact dealer.
Burners will not remain	Problem with thermopile	• Check gas line pressure .
lit	circuit	• Check for flame impingement on thermopile. If low,
		see “Pilot will not remain lit”.
		• Check thermopile for minimum of 200mV when
		burner is switched on.
		• Check wiring to thermostat for breaks.
Flame lifting	Leak in vent pipe	• Check for leaks in vent connections.
	Improper vent configuration	• Check vent configuration with manual.
	Terminal may be	• Check to see if terminal is on correctly.
	recirculating flue gases	• May need to install high wind termination cap.
		• Contact dealer.
	Improperly set vent	• See venting section for proper restrictor setting.
	restrictor plate.
Glass fogs up	Normal Condition: after the appliance warms up the glass will clear.
	**Due to additives in gas, glass may get hazy during operation** Clean as needed.
Blue Flames	Normal during start up: flames will yellow as the fireplace heats up.
Flames are burning	Flame impingement	• Check log positioning.
“dirty” or sooting		• Check vent restrictor for proper setting.
		• See also “Burners will not remain lit.”

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