Problems Using the Start Button

You see the message “No Push button scanner detected.”

 

 

Problem

Solution

 

 

Scanner monitoring

The EPSON Scanner Monitor periodically checks on the status of your

doesn’t detect the

scanner to make sure it’s ready. Sometimes the scanner check occurs

scanner.

when your system is processing other information and the scanner is not

 

detected during that particular check. (You may see this message

 

anytime, not just when you press the Start button.)

 

If you see this message, make sure your scanner cable is securely

 

connected. Then open and close the scanner monitoring utility to

 

manually check for the scanner. See Enabling Scanner Monitoring for

 

instructions. If you still see the message, turn off your scanner, then turn

 

it on again and restart your system.

When you press the Start button, nothing happens.

 

 

Problem

Solution

 

 

Scanner monitoring is

Scanner monitoring must be enabled for the Start button to work. See

not enabled.

Enabling Scanner Monitoring for instructions.

 

 

Troubleshooting

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