Automated telephone services

Service

Access

EPSON SoundAdviceSM

For pre-recorded answers to commonly asked questions

 

about EPSON products 24 hours a day, seven days a week,

 

call (800) 922-8911.

 

 

EPSON FaxAdvice™

Access EPSON’s technical information library by calling

 

(800) 922-8911. You must provide a return fax number to

 

use this service.

 

 

EPSON Referral Service

For the location of your nearest Authorized EPSON Reseller

 

or Customer Care Center, call (800) 922-8911.

 

 

If you need help using another manufacturer’s software with an EPSON product, see the documentation for that software for technical support information.

To speak to a technical support representative, dial (310) 974-1970 (U.S.) or (905) 709-3839 (Canada), 6 AM to 8 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

Before you call, please have the following information ready:

◗Product name (EPSON Perfection 1200)

◗Product serial number (located on the back of the scanner)

◗Computer configuration

◗Description of the problem

You can purchase optional equipment, manuals, and accessories from EPSON Accessories at (800) 873-7766 or visit our web site at www.epsonsupplies.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

Troubleshooting

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