The printer can’t print the image, or the printout is garbled or isn’t an image.
Problem | Solution |
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Your printer and | Check that the printer is properly connected to the computer and is |
computer may not be | correctly set up; see your printer manual. |
securely connected. |
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Your software is not | Check that your application software is properly installed and set up for |
installed correctly for | your printer; see your application software manual. |
your printer. |
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The quality of an enlarged image is worse than when it’s scanned at its original size.
Problem | Solution |
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You didn’t increase | If you enlarge your target image size by scaling or by selecting a larger |
your Resolution setting | Target size, be sure to increase the Resolution setting by the same |
to compensate for the | proportion to retain your image quality. For example, if you select |
image enlargement. | 300 dpi as the resolution setting for an image scanned at 100% of its |
| original size and then scale the image 200%, you should increase (in |
| this case, double) the resolution to 600 dpi to retain the same image |
| quality. See Selecting Basic Settings for instructions on changing the |
| Resolution setting. |
| For additional information on selecting scanning resolution, see your |
| Scanner Basics book. |
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Troubleshooting | Page 93 |
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