Epson 1725, 1735W Troubleshooting

Troubleshooting	88

fEMP NS Connection cannot be used to make a connection

Check the message at the bottom-left of the screen and then apply the following countermeasures.

Error Messages

Remedy

The application version used is not supported. You are using an old version of EMP NS Connection. A connection cannot be made. Install the current version from the "EPSON Projector Software for Meeting & Presentation CD-ROM" supplied with the projector.

fSudden changes to the EasyMP screen

ERR at the bottom left of the screen: Check the numbers and make the following remedies.

ERR Number	Error Meaning	Remedy
2,50,53,245,-103	Failed to startup EasyMP.	Turn the power for the projector off and then back on again.

51,52,100	Failed to process EasyMP.	If you’re using EMP NS Connection, restart EMP NS Connection.
		If you’re projecting via USB, reconnect the USB cable.

-101	Communication was cut off from the access point.	Check the access point operation.

-102,-105	Wireless communication is unstable.	Network traffic may be high. Wait a while, then try reconnecting.

fWhen a connection is made using EMP NS Connection, the projected image remains as is, and a connection cannot be made from another computer.

Check	Remedy
Did the presenter leave the conference room without	With EMP NS Connection, the connection with the computer that was previously connected can be cut off
cutting off the network connection?	when another computer tries to connect with the projector, and it connects with the computer that is trying to
	connect.
	Therefore, when a projector keyword is not set for the projector, or if you know the projector keyword, you
	can cut off the current connection and, if you perform a connection operation, you can connect to the
	projector.
	When a projector keyword is set for the projector, if you do not know the projector keyword, cut off
	projection from the projector and reconnect. To cut off connection from the projector, press the [Esc] button
	on the remote control, select "Close" from the close menu and press the [Enter] button on the remote control.
	When it cuts off, you can connect from the target computer.

Contents

Operation Guide Contents Contents Setting Image and Movie File Display Conditions and Operation Mode Preparing a Scenario (Using EMP SlideMaker2) Scenario Summary Turning a PowerPoint File into a Scenario Converting all files in a single operation without starting up EasyMP Summary Notes When Using a Wireless LAN Notes When Using a Wireless LAN International Travel Precautions Wireless Telegraphy Act Regulations Notes on Security when Using Wireless LANs Connecting with Quick Wireless Connection f Projection method f Ending the Projection f General settings Tab f Adjust Performance Tab Installing the Software Installing the Software E When the License Agreement screen is displayed, click "Yes G Click "Finish" to complete the installation C Double-clickthe "Installer for Mac OS X" icon in the "EPSON" window D Click "Finish" to complete the installation Connecting with EMP NS Connection Overview of EMP NS Connection • Two Connection Modes and their Main Functions Preparing to Connect Connecting to a Projector on a Network Overview of EMP NS Connection f "Quick Connection Mode" (only when the "Wireless LAN unit" is installed) f "Advanced Connection Mode f Main functions Steps for connecting Install EMP NS Connection on the computer to be connected sp.10 p.16 Start EMP NS Connection on the computer and connect with the projector s p.17 Preparing to Connect f For Windows f For Macintosh Connecting to a Projector on a Network and Projecting Connecting to a Projector on a Network and Projecting When changing presenters and so on, and when qcontinuously connecting from another computer, start EMP Using the Connection Screen Page Using the Toolbar Page Is the indicator on the Reinstall the wireless LAN wireless LAN unit unit When The Target Projector is Not Found Are any of the supplied utilities operating from the computer's wireless Yes LAN unit Contact Epson as described in the User’s Guide Disconnecting Convenient EMP NS Connection Functions Projecting Only a PowerPoint Slide show (Presentation Mode) Projecting Movies from a Computer (Movie Sending Mode) Projecting Only a PowerPoint Slide show (Presentation Mode) Projecting Movies from a Computer (Movie Sending Mode) Projecting Movies from a Computer (Movie Sending Mode) D Select the movie file you want to play back and then click "Open E Use the operation buttons below to play and stop the movie files F Click "Close" to end Movie Sending Mode Using Multi-ScreenDisplay f Enable the virtual display driver (Windows only) f Virtual display arrangement B Select the "Use multi-display"check box C Click "Display properties D Click the "Settings" tab E Drag the displayed monitor icon and place it where desired • When an external monitor is connected as a secondary monitor, the image for that screen cannot be projected • Depending on the hardware, the number of the secondary monitor may be other than "2". When the monitor icon is C Click "Display preferences Page F Drag the displayed monitor icon and place it where desired G Close the display setting screen Allocating the image to be projected A Open the file to be projected The allocated image is projected virtual display B Click "Connect Page Connecting to a Projector on a Different Sub-net Connecting to a Projector on a Different Sub-net Searching by Specifying the IP Address and Projector Name Connecting to a Projector on a Different Sub-net B Enter the IP address or the projector name for the projector you want to connect to, and click "OK A Click "Manual serch" on the EMP NS Connection projector selection screen projectors you can narrow the search field by using SSID Performing a search with a profile Performing a search with a profile B Enter a profile name and then click "Add p.44 Searching by Specifying a Profile A Click "Profile" on the EMP NS Connection projector selection screen B From the menu that is displayed, select the projector you want to connect to Managing a Profile A Click "Set options" on the EMP NS Connection's main screen B Click "Edit profile C Edit the contents registered in the profile Profile Item Function Information on selected profile D Click "OK Setting the EMP NS Connection Operation Using Set Options Using Set Options Using Set Options Adjust Performance Tab qWhen you click on the toolbar, only the Adjust performance tab is displayed Using a Computer to Set Up, Monitor and Control Projectors Changing Settings Using a Web Browser (Web Control) Using the Mail Notification Function to Report Problems Changing Settings Using a Web Browser (Web Control) f Entering the IP address of the projector f Items in the configuration menu that cannot be set by the web browser Using the Mail Notification Function to Report Problems Management Using SNMP Presentations Using PC Free Files that can be Projected Using PC Free and Saving PC Free Basic Operations Projecting Scenarios Files that can be Projected Using PC Free, and Saving f Projecting images and movies stored on a USB storage device fProjecting a PowerPoint slide show without connecting to a computer PC Free Basic Operations f Starting PC Free PC Free Basic Operations When a USB •Some JPEG files may be displayed as file icons instead of thumbnails f Closing PC Free Rotating the Image A Play images or scenarios in JPEG format, or perform a slide show B While projecting a JPEG image, press the [] or the [] button Projecting Scenarios f Basic scenario editing Projecting Scenarios D Move the cursor to the desired position, and then press the [Enter] button Playing a Scenario A Start PC Free. s p.56 B Use the [] buttons to position the cursor on the target scenario file C Press [Enter] • You can rotate JPEG format images in the scenario while Projecting image and movie files Projecting image and movie files •JPEG format images can be rotated during projection. q s p.59 Fast-forward:Press the [ ] button Rewind: Press the [ ] button Projecting all Image and Movie Files in a Folder in Sequence (Slide show) p.64 Setting Image and Movie File Display Conditions and Operation Mode B Select "Option" in the displayed menu and press the [Enter] button C Make your desired settings on the displayed option screen D Use the [] buttons to position the cursor over "OK" and press [Enter] Preparing a Scenario (Using EMP SlideMaker2) Scenario Summary Files that Can be Included in Scenarios Turning a PowerPoint File into a Scenario Converting all files in a single operation Scenario Summary Files that Can be Included in Scenarios Turning a PowerPoint File into a Scenario Converting all files in a single operation without starting up SlideMaker2 • Note that the following is not possible if EMP SlideMaker2 has been started. Close EMP SlideMaker2 first • After the scenarios have been incorporated, they will Converting all files in a single operation without starting up SlideMaker2 Check the message and click "Start Once the Slide show reaches the end, click the screen Starting up SlideMaker2 and Converting Files f Scenario creation procedure Starting up SlideMaker2 and Converting Files qThe setting details can be changed in the "File "Properties" menu of EMP SlideMaker2 qRefer to the EMP SlideMaker2 help for details on the EMP SlideMaker2 menu functions Including PowerPoint Files in Scenarios converted to scenarios f Including all slides in a PowerPoint file E Drag and drop the PowerPoint file from the file G Click "Start window to the scenario window H When the Slide show ends, click the screen F Click "Continue f Including only selected slides while checking thumbnails Including Image and Movie Files in Scenarios A Click the target folder in the folder window B Click the icon of the image file in the file window C Double-clickthe icon of the target image file in the file window qTo deselect all of the selected files, click the white area outside the icon f Adding files and slides f Deleting a slide f Changing the order of slides Sending Scenarios Sending Scenarios E When using autorun When projecting a scenario repeatedly •Autorun can also be set by selecting "Scenario Option" - q "Edit Autorun •Autorun setting cannot be specified in EasyMP for PC Free Cases Like These Cases Like These Setting Animations A Start EMP SlideMaker2 B Select "Scenario Option" - "Animation Replacement Candidate C Select the set animation A Right-clickin the target cell or the animation, and select "Cell Properties Appendix Connection Limitations Troubleshooting Software Requirements Connection Limitations f Limitations when projecting from Windows Photo Gallery f Limitations in Windows Aero Troubleshooting Troubleshooting fThe projector is not found when EMP NS Connection is started For Wireless LAN Quick Connection Mode Page fThe mouse cursor is not displayed on the computer's screen fCannot use a PowerPoint file with EMP SlideMaker2 fError message when starting up EMP NS Connection Page fError message when starting up EMP SlideMaker2 fCannot project with Quick Wireless Connection fTrouble with the USB key for Quick Wireless Connection fE-mailis not sent even if an abnormality occurs in the projector Software Requirements General Notice: NetNucleus WPA NetNucleus Software Copyright: GNU LESSER GENERAL PUBLIC LICENSE GNU LESSER GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION Page Page Page Page NO WARRANTY For embedded multimedia software: For MPEG-4ASP: For MPEG-4AVC: For WMV/WMA (Microsoft):