Troubleshooting

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Check

Remedy

Failed to acquire network adapter information.

Check the following point.

 

 

 

• Is a network adapter installed on the computer?

 

 

 

• Is the driver for the network adapter used installed on the computer?

 

 

 

After checking, restart the computer and connect again.

 

 

 

If you still cannot connect, check the network settings on the computer and the network settings on the

 

 

 

projector.

 

 

 

For details on the network settings to be made on the projector, see the projector User’s Guide.

 

 

 

 

One or more connected projectors do not support

Change the computer's screen resolution to SXGA (1280 × 1024) or less.

resolutions greater than SXGA. Reduce the screen

 

resolution and reconnect.

 

 

 

 

 

There are projectors that do not respond.

You cannot connect to multiple projectors simultaneously. Check the network settings on the computer and the

 

 

 

network settings on the projector.

 

 

 

For details on the network settings to be made on the projector, see the projector User’s Guide.

 

 

 

 

Enter the keyword displayed in the projector.

Check the projector's keyword displayed on the EasyMP standby screen, and enter the projector's keyword.

 

 

 

 

fNetwork settings are not restored after cutting the connection to the computer with EMP NS Connection.

 

 

 

 

 

Check

Remedy

Are you manually connecting to a wireless LAN when

Try connecting to the wireless LAN manually.

the computer starts up?

 

 

 

 

 

 

Quick Connection Mode