Troubleshooting

89

 

 

fThe projector is not found when EMP NS Connection is started

 

Check

Remedy

Is the wireless LAN unit connected?

Check that the supplied wireless LAN unit is securely connected.

 

 

 

 

 

 

For Wireless LAN

 

 

 

 

 

 

Is the projector's configuration menu open?

While the configuration menu is displayed, network connection becomes invalid. Close the configuration

 

 

 

 

menu and return to the EasyMP standby screen.

 

 

 

 

 

Are the computer's LAN card and the built-in LAN

Check that LAN is valid by checking "Control Panel" -"System" in the device manager and so on.

function available?

 

 

 

 

 

 

Is the projector’s SSID the same as that of the access

Set a different SSID. See the projector User’s Guide for more information.

point?

 

 

 

 

 

 

Quick Connection Mode

 

 

 

 

 

 

Is the DHCP function for wired LAN turned ON?

Turn OFF the "DHCP" setting for "Wired LAN" from the configuration menu. See the projector User’s Guide

 

 

 

for more information.

 

Quick Connection Mode

 

 

 

 

 

Was the network adapter used selected correctly with

If the computer has multiple LAN environments, it cannot connect unless the network adapter is selected

EMP NS Connection?

correctly. When using a computer running Windows, start EMP NS Connection, and select the network

 

 

 

 

adapter you are using from "Set Options" -"Switch LAN". s p.47

 

 

 

 

 

For wireless LAN connection, is the wireless LAN

Enable the wireless LAN.

setting enabled when the computer is in power save

 

mode?

 

 

 

 

 

 

Are there any obstacles between the access point and

Sometimes interference prevents the projector from being found in a search. Check for any obstacles between

the computer or projector?

the access point and the computer or projector, and change their position to improve communication.

 

 

 

 

 

For Wireless LAN

 

 

 

 

 

 

Is the computer's wireless LAN broadcast strength set

Set the broadcast strength to maximum.

to low?

 

 

 

 

 

 

Does the wireless LAN conform to 802.11g, 802.11b,

The wireless LAN unit is only compatible with standards 802.11g, 802.11b, and 802.11a, and not with other

or 802.11a?

standards such as 802.11.

 

 

 

 

 

Is the firewall turned off, or has the firewall been

When you do not wish to turn off the firewall or register the firewall as an exception, make the necessary

registered as an exception?

settings to open the ports.

 

 

 

The ports used by EMP NS Connection are "3620", "3621", and "3629".

 

For Wireless LAN