Troubleshooting

91

 

 

fThe mouse cursor is not displayed on the computer's screen.

 

Check

Remedy

Is EPSON Virtual Display installed?

The mouse cursor was moved onto the virtual displayg. When the virtual display check box is cleared on the

 

 

 

"Add and Remove EPSON Virtual Display" screen, the mouse pointer returns to the screen display area.

 

For Windows

 

 

 

 

 

 

 

 

fThe image and sound for movies with EMP NS Connection are not displayed, the image is slow to appear, or either the movie or audio stop

 

Check

Remedy

Did you try to play back movies with Media Player or

Depending on the computer, the movie play back screen in Media Player may not be displayed, and the screen

try to operate the screen saver preview?

saver preview may not be displayed normally.

 

 

 

 

Is WEP encryption effective, or are multiple projectors

The display speed decreases when WEP encryption is effective or multiple projectors are connected.

connected?

 

 

 

 

 

Have you enabled DHCP?

When DHCP is set to "On" in "Advanced Connection Mode" or "Wired LAN connection", if a DHCP server

 

 

 

is not found, it takes time to enter EasyMP standby status.

 

 

 

 

Was EMP NS Connection started while a movie was

When playing back movies, start EMP NS Connection first before starting play back. If you see a problem

playing, or were the resolution and color number

after you change the screen resolution or number of colors during movie playback, try moving, minimizing,

changed?

or resizing the playback window.

 

 

 

 

 

For Macintosh

 

 

 

 

 

Is wireless LAN 802.11g/b being used in "Quick

Depending on the electromagnetic wave environment, there are times when the image and sound for movies

Connection Mode"?

may stop. When using the movie sending function, use "Advanced Connection Mode" or wireless LAN

 

 

 

802.11a in "Quick Connection Mode".

 

 

 

 

fWhen a connection is made using EMP NS Connection, a PowerPoint Slide show cannot be started

 

 

 

 

 

Check

Remedy

Was EMP NS Connection started while PowerPoint

When connecting with EMP NS Connection, make sure you close PowerPoint first. The slide show might not

was starting?

run if you start PowerPoint before EMP NS Connection.

 

 

 

 

 

For Windows