Vertical lines are misaligned or vertical banding appears
Possible cause | Solution |
The print head nozzles | Clean the print head. See Cleaning the Print Head for instructions. |
are clogged. |
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The paper thickness lever is in the + position.
Set the paper thickness lever to the 0 position and try printing again. See Envelopes for instructions.
The High Speed | Turn off the High Speed setting if vertical lines are misaligned. See |
setting is turned on. | Customizing Print Quality and Special Effects for information. |
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The print head is | Run the Print Head Alignment utility. See Aligning the Print Head for |
misaligned. | instructions. |
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The printed image has incorrect or missing colors
Possible cause | Solution |
The Ink option is set to | Change the Ink setting to Color. See Printing from Windows or Printing |
Black. | from a Macintosh for instructions. |
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The Media Type | Make sure the Media Type setting matches the paper you’re using. See |
setting doesn’t match | Printing from Windows or Printing from a Macintosh for instructions. |
the loaded paper. |
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The Halftoning and | Use the correct settings for the project you’re printing, following the |
Color Management | instructions in Customizing Print Quality and Special Effects and |
options are set | Customizing Color Settings. |
incorrectly for your |
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document type. |
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Troubleshooting | Page 142 |