Only the P power light is on, but nothing prints

Possible cause

Solution

The interface cable is

Turn off your printer and computer. Then make sure the cable is

not connected

connected securely and meets the printer’s specifications.

securely.

 

 

 

The printer has an

Turn off the printer and computer, disconnect the interface cable, and

internal problem.

run a printer check as described in Running a Printer Operation Check.

 

 

The printer or

If the printer check works, make sure your printer and application

application software is

software are correctly installed. If you’re printing on a network, you may

installed incorrectly.

need to set up your printer for network printing, as described in the

 

Printer Basics book.

 

 

Your computer doesn’t

Try one of the following:

have enough memory

Reduce the resolution of your image.

to handle the file you’re

Select fewer colors or a lower resolution for your display or monitor.

printing.

Add more memory to your computer.

 

 

Printing is stalled.

In Windows, delete the stalled print jobs in Spool Manager; see Using

 

the Spool Manager for instructions. In Windows NT, uninstall the

 

EPSON Printer Port. Click Start, point to Programs, EPSON Printers,

 

and select EPSON Printer Port Uninstall.

 

On a Macintosh, delete stalled print jobs using Monitor3 (see Using

 

Monitor3) or open the Extensions folder, EPSON folder, and Spool

 

folder, and then delete any queued files.

 

 

The print head nozzles

Clean the print head; see Cleaning the Print Head for instructions. If

are clogged or the ink

cleaning doesn’t help, replace the cartridges. For information on

cartridges are too old.

cartridge life and replacement instructions, see Replacing an Ink

 

Cartridge.

 

 

Troubleshooting

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