Possible cause

Solution

 

 

The printable side of the paper is face down.

Remove the paper and reload it with the printable side face up. See Media Loading and Handling Guidelines for instructions.

The ICM (Windows 95 or Windows 98), sRGB (Windows 95, 98, NT), or ColorSync (Macintosh) settings are incorrect for your document.

Use the Automatic mode setting or choose a different Rendering Intent setting (Macintosh). See Advanced Printing for more information.

The print head nozzles Clean the print head. See Cleaning the Print Head for instructions. are clogged.

The ink cartridges are low on ink or one or more ink colors are empty.

Check the B black and A color ink out lights to see which cartridge you may need to replace. See Replacing an Ink Cartridge for instructions.

The colors displayed

Because your monitor and printer use different technologies to represent

on your monitor don’t

colors, your printed colors can’t exactly match the colors you see on your

match the printed

monitor screen. Use the ICM (Windows 95 or Windows 98), sRGB

colors.

(recommended for Windows 98 only), or ColorSync (Macintosh)

 

settings to get as close a match as possible. See Advanced Printing for

 

more information.

 

 

The color settings in

You may be able to adjust various color settings in your application

your application

software. See your software documentation for more information.

software need

 

adjustment.

 

 

 

Troubleshooting

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