Solving Printer Software Problems
If you have trouble with your printer software, first check that your printer is selected as the default Windows printer or as the current printer in the Macintosh Chooser.
If you still have problems with your printer software, check the following solutions.
The printer software installed with Windows 3.1 doesn’t work correctly after you upgrade to Windows 95 or Windows 98
Possible cause | Solution |
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Your printer software is not set up correctly for the new operating system.
Uninstall the printer software after installing Windows 95 or Windows 98, as described in Uninstalling Printer Software. Then reinstall it as described in the Start Here card.
When installing your printer software, you see the Windows New Hardware Found window
Possible cause | Solution |
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Windows has detected | If your printer is connected using a parallel connection, click Cancel. |
your printer. | Never select any other option on the New Hardware Found window. |
| If your printer is connected using a USB port, see the USB Software |
| Installation Guide for instructions on using Windows 98 |
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Troubleshooting | Page 150 |