Cleaning the Print Head

If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly.

Cleaning the print head uses ink, so clean it only if print quality declines. You can clean the print head in either of the following ways:

◗With the Head Cleaning utility in your printer software (when connected to a local port, not over a network)

◗Using the printer’s control panel buttons

Using the Head Cleaning Utility

Follow these steps to run the Head Cleaning utility:

1Make sure the printer is turned on but not printing, and the B black and A color ink out lights are off.

2Start an application and open a document.

3Access the printer settings dialog box as described in Printing from Windows or Printing from a Macintosh.

4Click the Utility tab (Windows) or the Utility icon (Macintosh). You see the Utility menu.

5Click the Head Cleaning icon.

Maintenance and Transportation

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