If you have any paper problems, check here for solutions.
Paper doesn’t feed
Try this | Then do this |
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Remove the stack of paper from the printer.
Check that the paper isn’t:
◗Curled or creased.
◗Too old. (See Media Loading and Handling Guidelines or your paper packaging for more information.)
◗Loaded above the arrow on the left edge guide.
◗Jammed inside the printer. (If the S paper out light is flashing, paper is jammed.)
Then reload the paper against the right edge guide as described in the Start Here card and in Media Loading and Handling Guidelines, adjusting the left edge guide to fit the paper’s width.
Multiple pages feed at the same time
Try this | Then do this |
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Remove the stack of | ◗ Make sure the paper isn’t too thin (see the specifications in Paper). |
paper from the printer. | ◗ Fan all the edges of the stack of paper to separate the sheets. |
| ◗ Reload the paper as described in the Start Here card and in Media |
| Loading and Handling Guidelines. |
| ◗ If too many copies of a page or document are printing, check the |
| Copies settings in both the printer software and your application |
| program. See Selecting Paper Size and Orientation Options for |
| more information. |
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Troubleshooting | Page 155 |