Vertical lines are misaligned or vertical banding appears

Possible cause

Solution

The print head nozzles

Clean the print head. See Cleaning the Print Head for instructions.

are clogged.

 

The paper thickness lever is in the + position.

Set the paper thickness lever to the 0 position and try printing again. See Envelopes for instructions.

The High Speed

Turn off the High Speed setting if vertical lines are misaligned. See

setting is turned on.

Customizing Print Quality and Special Effects for information.

 

 

The print head is

Run the Print Head Alignment utility. See Aligning the Print Head for

misaligned.

instructions.

 

 

The printed image has incorrect or missing colors

Possible cause

Solution

The Ink option is set to

Change the Ink setting to Color. See Printing from Windows or Printing

Black.

from a Macintosh for instructions.

 

 

The Media Type

Make sure the Media Type setting matches the paper you’re using. See

setting doesn’t match

Printing from Windows or Printing from a Macintosh for instructions.

the loaded paper.

 

 

 

The Halftoning and

Use the correct settings for the project you’re printing, following the

Color Management

instructions in Customizing Print Quality and Special Effects and

options are set

Customizing Color Settings.

incorrectly for your

 

document type.

 

 

 

Troubleshooting

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