Possible cause

Solution

 

 

You tried to print on cardboard or other non-recommended media.

Make sure your paper or media meets the specifications listed in Paper. If your printouts are still blurry after you change paper, clean the print head as described in Cleaning the Print Head.

The Media Type setting doesn’t match the loaded paper.

Make sure the Media Type setting matches the paper you’re using. See Printing from Windows or Printing from a Macintosh for instructions.

Ink has leaked inside

Clean carefully inside the printer to remove spilled ink. See Cleaning the

the printer.

Printer for instructions.

 

 

You’re using the High

Turn off High Speed following the instructions in Customizing Print

Speed and

Quality and Special Effects. Then run the Print Head Alignment utility

MicroWeave settings

following the instructions in Aligning the Print Head.

with a misaligned print

 

head.

 

 

 

The resolution of your

If a photographic image looks grainy or rough, try using the

image may be too low.

PhotoEnhance3 (PhotoEnhance on Windows 3.1) and Sharpness

 

setting to improve the printed quality. See Customizing Color Settings for

 

details. You can also increase the image resolution using your

 

image-editing software, or decrease the size of the image.

 

 

Troubleshooting

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