Make sure Economy mode is turned off in the printer software,

as described in Customizing Print Quality and Special Effects.

 

Check the status of the B black and A color ink out lights, then

 

replace the ink cartridges, if necessary, as described in

 

Replacing an Ink Cartridge.

 

Here are some detailed solutions to print quality problems.

The printed image has horizontal banding

 

 

Possible cause

Solution

 

 

The Media Type

Make sure the Media Type setting matches the paper you’re using. See

setting doesn’t match

Printing from Windows or Printing from a Macintosh for instructions.

the loaded paper.

 

 

 

The printable side of

Remove the paper and reload it with the printable side face up. See

the paper is face down.

Media Loading and Handling Guidelines for instructions.

 

 

The print head nozzles

Clean the print head. See Cleaning the Print Head for instructions.

are clogged.

 

 

 

The ink cartridges are

Check the B black and A color ink out lights to see which cartridge you

low on ink.

may need to replace. See Replacing an Ink Cartridge for instructions.

 

 

The MicroWeave

Turn on MicroWeave (if available) in the Advanced dialog box. See

option is not turned on.

Customizing Print Quality and Special Effects for more information.

 

 

The Maximum

Select the Standard Printable Area setting to avoid banding in the

Printable Area setting is

expanded margin area. See Selecting Paper Size and Orientation

turned on.

Options for more information.

 

 

Troubleshooting

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