Problem Solving

This section gives you the basics for diagnosing and solving printer problems. First see “Diagnosing Printer Problems” below to help determine what the cause of the problem may be. Then see “Problems and Solutions” on page 62 for solutions to common setup and software problems.

There are additional problem solving tips in the “Troubleshooting” section of your electronic EPSON Stylus COLOR 900 Manual. If none of the suggested solutions solve your problem, contact your EPSON dealer or see “Where To Get Help” on page 69.

Diagnosing Printer Problems

You can diagnose some problems by checking the printer’s control panel lights, as described below. It may also be helpful to try running a printer check; see page 61 for instructions.

Checking the Control Panel Lights

 

 

 

 

 

paper out light

 

 

 

 

 

 

 

 

 

 

 

black ink out light

 

 

 

 

 

 

 

 

 

 

power

color ink out light

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

light

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cleaning button

 

 

 

 

power button

 

 

 

 

 

 

 

load/eject button

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