Where To Get Help

EPSON provides technical assistance through automated telephone services and electronic support services 24 hours a day, as listed in the following tables:

Automated telephone services

Service

Access

 

 

EPSON

For pre-recorded answers to commonly asked questions about

SoundAdviceSM

EPSON products 24 hours a day, seven days a week, call

 

(800) 922-8911.

 

 

EPSON FaxAdvice

Access EPSON’s technical information library by calling

 

(800) 922-8911. You must provide a return fax number to use

 

this service.

 

 

EPSON Referral

For the location of your nearest Authorized EPSON Reseller or

Service

Customer Care Center, call (800) 922-8911.

 

 

Electronic support services

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON’s Home Page at

 

http://www.epson.com.

 

 

EPSON Internet

If you have Internet FTP capability, use your Web browser (or

FTP Site

other software for FTP downloading) to log onto ftp.epson.com

 

with the user name anonymous and your e-mail address as the

 

password.

 

 

EPSON Download

You can call the EPSON Download Service at (800) 442-2007.

Service

Set your communications software to 8 data bits, 1 stop bit, no

 

parity. Modem speed can be up to 28.8 Kbps.

 

 

EPSON Forum on

Members of CompuServe can type GO EPSON at the menu

CompuServe

prompt to reach the Epson America Forum. For a free

 

introductory CompuServe membership, call (800) 848-8199 and

 

ask for representative #529.

 

 

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