Running a Printer Check

You can run a printer check to determine whether the problem comes from the printer itself or some other source. Follow these steps to run the printer check:

1.Make sure both the printer and computer are turned off.

2.Disconnect the interface cable from the printer.

3.Make sure paper is loaded in the printer.

Load paper that’s at least 8.27 inches (210 mm) wide. This prevents ink from spraying inside the printer and smudging your printouts.

4.Hold down the E load/eject button, then press and release the Ppower button. Continue holding down the E load/eject button until the Ppower light starts to flash, then release it.

The printer prints one page showing its ROM version number, ink counter, and a nozzle check pattern. Only the nozzle check pattern is shown below.

5.To end the check, turn off the printer after it prints the check page. Then reconnect the interface cable and turn on your printer and computer.

If the results are satisfactory, the problem lies in your software settings, the interface cable, or your computer.

If the check page does not print correctly, you may have a problem with your printer. First try cleaning the print head (see page 48). Then try the suggestions in “Problems and Solutions” on page 62 for more information.

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