Decline in Print Quality

Problem

 

Solution

Periodic black or white

 

The drum may be dirty, stained, or

 

spots appear on the

 

damaged. Remove the basket and

printout.

 

carefully remove the drum unit. Then

 

 

clean it with a soft, dry cloth that is free of

 

 

lint. (Do not touch the surface of the drum

 

 

with your fingers. The oils from your skin

 

 

can permanently damage the drum.)

 

 

Reinstall the drum unit and replace the

 

 

basket. Check the print quality.

 

 

If the problem persists, replace the drum

 

 

and drum replacement cartridge as

 

 

described in Chapter 6.

Individual characters

 

You may not be using the correct type of

appear uneven or

 

paper for your printer. If the surface of

broken.

 

your paper is too rough, printed

 

 

characters appear distorted or broken.

 

 

Smooth, high-quality copier paper or

 

 

paper specifically designed for laser

 

 

printers is recommended for best results.

The printed image is

 

Your paper may be moist or damp.

light or faint.

 

Printing is sensitive to moisture absorbed

 

 

by the paper. The higher the moisture

 

 

content in the paper, the lighter the

 

 

printed output. Do not store your paper

 

 

in a humid or damp environment.

The non-printed side of

 

The printer needs to be cleaned. Follow

the page is dirty.

 

the steps in the Routine Printer Cleaning

 

 

section in Chapter 6.

 

 

 

 

 

 

Troubleshooting 7-23