Where to Get Help

If you purchased your computer in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides support services through the EPSON Connection. In the United States, dial (800) 92245911. In Canada, dial (800) GO-EPSON.

Call the EPSON Connection for the following:

Technical assistance with the installation, configuration,

and operation of EPSON products

Assistance in locating your nearest Authorized EPSON Reseller or Customer Care Center

Customer RelationsEPSON technical information library fax serviceProduct literature on current and new products.

You can purchase accessories, manuals, or parts for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales

only). In Canada, call (800) GO-EPSON for sales locations.

When you call for technical assistance, be ready to identify your system and its configuration, and provide any error messages to the support staff. See Chapter 5 for more information.

If you purchased your computer outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service. International marketing locations are listed at the end of this manual

6Introduction