Use these guidelines to locate information about your system:

Serial number:

Look on the back panel of the

 

computer to find the serial number.

System BIOS version:

Restart your system. You’ll see the

 

system BIOS version number

 

displayed on the screen during

 

power-on diagnostics.

System

Start SETUP and select the System

configuration:

Summary option to see your

 

system’s configuration.

MS-DOS version:

At the MS-DOS prompt, type VER

 

and press Enter to see the MS-DOS

 

version number.

Software versions:

In Windows applications, select

 

About from the Help menu. As

 

your software application starts, it

 

usually displays a version number

 

on the banner screen. Also, you can

 

check your software manual.

CONFIG.SYS:

At the MS-DOS prompt, type

 

TYPE C: \CONFIG .SYS and press

 

Enter to see a listing of your

 

CONFIG.SYS file, which contains

 

system configuration commands.

AUTOEXEC.BAT:

At the MS-DOS prompt, type

 

TYPE C:\AUTOEXEC.BAT and

 

press Enter to see a listing of your

 

AUTOEXEC.BAT file, which

 

contains system startup commands.

5-2 Troubleshooting