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Solving Problems | 123
Your print is grainy, or
has misregistration or
ghosting.
◗Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 95.
◗Run a nozzle check and cleaning cycle. See page90 for instructions.
◗Align the print head from the printer’s control panel, as described on page 93.
◗Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗Make sure the printable side of the paper is loaded face-up in the tray.
◗Choose a higher resolution, such as SuperPhoto - 2880.
◗Turn off High Speed in your Advanced settings.
Try adjusting your paper configuration settings (see page 63 for Macintosh or page 74
for Windows). Check these settings:
◗Make sure the Paper Thickness setting is correct for the paper you’re printing on.
◗Use the Paper Feed Adjustment to eliminate banding (see page 44). Reduce the
value for white lines, or increase it for overlapping dark lines.
◗If you’ve created a custom paper configuration, be sure to return the setting to
STANDARD when you’re done using it. See page 45.
Your print has gaps or
appears faint.
◗Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗Run a nozzle check and cleaning cycle. See page90 for instructions.
◗Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 95.
◗The Paper Thickness setting is not correct for the paper you’re printing on. Use
your printer software (see page63 for Macintosh or page 75 for Windows) to
choose the correct setting.
◗The platen gap setting is too wide. Use the printer’s menu system to change the
setting to STANDARD, or to NARROW if printing on very thin paper. See page42
for instructions.
Problem Solution