6-115
Solving Problems | 115
Message Explanation Response
BORDERLESS
ERROR
PRESS THE DOWN
BUTTON.
LOAD THE CORRECT
SIZE PAPER
The installed paper is not
supported for borderless
printing or the PAPER SIZE
CHECK setting is off.
Press the d button, and then load a different size
media. See “Choosing Paper Options” on page 71 for
Windows, or “Choosing Page Setup and Basic Print
Options” on page48 for Macintosh. Also, select ON for
PAPER SIZE CHECK in the printer’s menu system.
CANNOT OPEN
COVER
IS THERE ANYTHING
ON THE PRINTER?
PRESS THE UP
BUTTON
Something may have been
placed on top of the printer
(ink cover).
Remove whatever has been placed on the printer (ink
cover). Press the u button to open the ink cover.
CARRIAGE LOCKED
RELEASE THE
CARRIAGE LOCK
The print head is locked. Remove all protective materials from the print head to
release it.
CLEANING ERROR
PRESS THE
CANCEL/RESET
BUTTON
The nozzles are still
clogged. Press the + Cancel/Reset button, then run the Head
Cleaning utility. See “Checking and Cleaning the Print
Head” on page 90.
CLEANING ERROR
PRESS THE DOWN
BUTTON AND
REMOVE THICK
PAPER
Print head cleaning cannot
be started because thick
paper is loaded.
Remove the thick paper.
COMMAND ERROR
CHECK DRIVER
SETTINGS
Damaged data was sent to
the printer or the data has
an incorrect command.
Stop printing and press the +Cancel/Reset button for
3 seconds.
The installed printer driver
is not correct for the printer. Stop printing and press the +Cancel/Reset button for
3 s eco nds. Then make sure that the installed printer
driver is correct for the printer.
FRONT FEED SLOT
OPEN
CLOSE THE FRONT
MANUAL FEED SLOT
The front manual feed slot
is open during operation. Close the front feed slot.