Where to Get Help

If you purchased your PhotoPC and/or Connectivity Kit in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides the following services when you dial (800) 922- 8911:

❙Technical assistance with the installation, configuration, and operation of EPSON products

❙Assistance in locating your nearest Authorized EPSON Reseller or Customer Care Center

❙Customer relations
❙EPSON technical information library fax service
❙Product literature on current and new products.

You can purchase accessories, printed manuals, or parts for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, call (800) GO-EPSON. If you purchased your PhotoPC outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service.

If you need help with EasyPhoto software, contact Storm Software as described on page 4.

Electronic Support Services

If you have a modem, the fastest way to access helpful tips, specifications, drivers, application notes, and bulletins for EPSON products is through the online services described below.

World Wide Web

If you are connected to the Internet and have a Web browser, you can access EPSON’s World Wide Web site at http://www.epson.com. EPSON’s home page links users to What’s New, EPSON Products, EPSON Connection,SM Corporate Info, and EPSON Contacts.

Link to the EPSON Connection for the latest drivers and FAQs (Frequently Asked Questions) and the EPSON Chat area. To get in touch with EPSON around the world, EPSON Contacts includes contact information for local EPSON subsidiaries.

EPSON Internet FTP Site

If you have access to the Internet and an FTP client, you can download drivers, FAQs, and sample files from EPSON’s FTP site. Use your FTP client or Web browser to log onto ftp.epson.com with the user name anonymous and your

e-mail address as the password.

Introduction 3