| Where To Get Help |
| Epson provides technical assistance through electronic support |
| services 24 hours a day, as listed in the following table: |
|
|
Service | Access |
|
|
World Wide Web | From the Internet, you can reach Epson’s product support at |
| http://support.epson.com. After selecting your product, you can access |
| troubleshooting information, download product documentation, and receive |
| technical advice through |
|
|
Presenters Online | Access tips, templates, and training for developing successful presentations at |
| http://www.presentersonline.com. |
|
|
| Telephone Support Services |
| To use the Epson PrivateLine Support service, call (800) |
| and enter the PIN on the Epson PrivateLine Support card included |
| with your document camera. This is the fastest way to speak to a live |
| representative, and it’s free. This service is available 6 AM to 6 PM, |
| Pacific Time, Monday through Friday, for the duration of your |
| warranty period. |
| You may also speak with an Epson document camera support |
| specialist by dialing one of these numbers: |
| ■ U.S.: (562) |
| through Friday |
| ■ Canada: (905) |
| through Friday |
| Toll or long distance charges may apply. |
| Before you call, please have the following information ready: |
| ■ Product name (Epson ELPDC05 High Resolution Document |
| Camera) |
| ■ Product serial number (located on the rear panel of the document |
| camera) |
| ■ Computer configuration, if applicable |
| ■ Description of the problem |
48Solving Problems