Chapter 4
Troubleshooting
This chapter explains the error indicators and describes how to clear paper jams and print a self test. For more troubleshooting information, see your Reference Guide. If you cannot resolve the problem using the information in the manuals, see “Where To Get Help” on page 44.
Using the Error Indicators
Use the following table to diagnose printer errors.Light status | Beep | Problem |
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| Solution |
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O Paper Out | ••• | No paper is loaded in the selected paper source. |
O Pause |
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| Load paper in the printer or select a different paper | |
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| source; the Paper Out light goes off. Then press the |
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| Pause button; the Pause light goes off and the |
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| printer starts printing. |
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| ••• | The paper is not loaded correctly. |
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| Remove your paper and reload it correctly. See |
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| Chapter 2 or the Reference Guide. |
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O Pause | ••• | The paper release lever is set to the wrong position. |
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| Set the paper release lever to the position for the |
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| paper source you want to use. If paper from |
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| another paper source is currently in the paper path, |
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| press the Load/Eject button to eject the paper; |
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| then move the paper release lever to the desired |
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| position. |
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O Paper Out | ••• | A single sheet of paper is not fully ejected. |
O Pause |
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| Press the Load/Eject button to eject the sheet. | |
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| ••• | Continuous paper is not fed to the standby position. |
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| Tear off the printed page at the perforation; then |
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| press Load/Eject to feed the paper to the standby |
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| position. |
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| ••• | Paper is jammed in the printer. |
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| To clear the paper jam, see page 42. |
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