Epson FX-890, FX-2190 Where To Get Help, (562), (905)

Where To Get Help

If your EPSON printer is not operating properly and you cannot solve the problem using the troubleshooting information, see the contact information below. EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below.

Service	Access
World Wide Web	From the Internet, you can reach EPSON Support at
	http://support.epson.com. At this site, you can download
	drivers and other files, look at product documentation,
	access troubleshooting information, and receive technical
	advice through e-mail.
Automated	A variety of automated help services are available 24 hours
Telephone Services	a day, seven days a week. To use these services, you must
	have a touch tone telephone and call (800) 922-8911. Use
	one of the following SoundAdviceSM Express Codes to
	quickly select your printer in SoundAdvice: 70470 (for the
	FX-890) or 70475 (for the FX-2190).

To speak to a technical support representative, dial:

❏U.S.: (562) 276-4322, 6 AM to 6 PM, Pacific Time, Monday through Friday.

❏Canada: (905) 709-2170, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Toll or long distance charges may apply. Before you call, please have the following information ready:

❏Product name (EPSON FX-890 or FX-2190)

❏Product serial number (located on the back of the printer)

❏Proof of purchase (such as a store receipt) and date of purchase

❏Computer configuration

❏Description of the problem

You can purchase ribbon cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

44Troubleshooting