Light status

Beep

Problem

 

pattern

 

 

 

 

 

 

Solution

 

 

 

O Pause

The print head is overheated.

 

 

 

 

 

Wait a few minutes; the printer resumes printing

 

 

automatically once the print head cools.

 

 

 

O Paper Out

•••••

The print head is stuck.

O Pause

 

 

 

Turn off the printer and clear any obstruction

O O Tear Off/Bin

 

 

blocking the print head. Turn the printer back on.

O O O Font light

 

 

If the print head is still stuck, contact EPSON for

O O O Pitch light

 

 

service.

 

 

 

 

 

 

•••••

An unknown or fatal printer error has occurred.

 

 

 

 

 

Turn off the printer and leave it off for several

 

 

minutes; then turn on the printer again.

 

 

 

O= On, O = Flashing

•• = Three beeps, ••••• = Five beeps

Clearing Paper Jams

1.Turn off the printer and open the printer cover.

2.If continuous paper is jammed in the printer, tear off the fresh supply at the perforation nearest the paper entry slot.

3.Turn the knob on the left side of the printer away from you to remove the paper in the printer and any remaining pieces of paper.

4.If the paper is stuck where the printer ejects it, gently pull the paper out of the printer.

cCaution:

Use the knob on the left side of the printer to clear paper jams only when the printer is off. Otherwise, you may damage the printer or change the top-of-form or tear-off position.

5.Close the printer cover and turn on the printer. Make sure the Paper Out light is not flashing and the Pause light is off.

42Troubleshooting