Epson LX-1170 manual For users in North America

Models: LX-1170

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For users in North America

For users in North America

If you purchased your printer in the United States or Canada, EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON Support at

 

http://support.epson.com. At this site, you can download

 

drivers and other files, look at documentation such as

 

product brochures and user manuals, and access

 

troubleshooting information.

 

 

EPSON Internet FTP Site

If you have Internet FTP capability, use your Web

 

browser (or other software for FTP downloading) to log

 

onto ftp.epson.com with the user name anonymous and

 

your e-mail address as the password.

 

 

EPSON E-MAIL Technical

To receive technical advice through e-mail, go to

Support

http://support.epson.com and complete the form under

 

the troubleshooting tab, as requested.

 

 

Automated Telephone

A variety of automated help services are available 24

Services

hours a day, seven days a week. To use these services,

 

you must have a touch tone telephone and call (800)

 

922-8911.

 

 

To speak directly to a technical support representative, dial:

(562)276-4322(U.S.), or (905) 709-2170(Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

Before you call, please have the following information ready:

Product name

Product serial number (located on the back of the printer)

Proof of purchase (such as a store receipt) and date of purchase

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Page 127
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Epson LX-1170 manual For users in North America