Chapter 3 Troubleshooting

Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Printing a Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Appendix

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Electronic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Paper alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Standards and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Command Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 EPSON ESC/P control codes . . . . . . . . . . . . . . . . . . . . . . . . . .122

IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emu- lation control codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 For users in North America . . . . . . . . . . . . . . . . . . . . . . . . . . .127 For users in the United Kingdom and the Republic of Ireland .

128

For users in the Middle East . . . . . . . . . . . . . . . . . . . . . . . . . . .129 For users in Scandinavia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 For users in South Africa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 For users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 For users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 For users in Thailand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

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Epson LX-1170 manual Troubleshooting

LX-1170 specifications

The Epson LX-1170 is a versatile and high-performance dot matrix printer designed primarily for business applications that require robust printing capabilities. Renowned for its reliability, the LX-1170 is ideal for environments where continuous, high-volume printing is necessary, such as in manufacturing, logistics, and warehousing.

One of the standout features of the LX-1170 is its ability to produce high-quality prints at impressive speeds. It offers a printing speed of up to 550 characters per second, making it an efficient choice for tasks that demand quick turnaround times. This efficiency is complemented by its 136-column print capability, allowing for the creation of wide-format documents that are useful in various business applications.

The LX-1170 utilizes an 9-pin printhead technology, which enhances the machine's durability and longevity. Unlike inkjet or laser printers, dot matrix printers like the LX-1170 utilize ribbons to transfer ink onto paper, making them more cost-effective for high-volume printing scenarios. Additionally, the replaceable ribbon cartridges ensure that users can easily maintain and refill ink supplies without hassle.

Another significant characteristic of the Epson LX-1170 is its adaptability to various media types and sizes. The printer can handle continuous forms, multi-part forms, labels, and envelopes, making it a highly flexible option for different printing needs. This adaptability allows businesses to execute a wide range of printing tasks without requiring multiple devices, streamlining workflows and reducing costs.

Connectivity is also an essential aspect of the LX-1170. It features parallel and serial interfaces, providing compatibility with various systems and enabling easy integration into existing setups. This ensures that businesses can implement the printer within their current infrastructure without the need for extensive modifications.

Furthermore, the LX-1170 is designed with user-friendly features, including a straightforward control panel and easy-to-navigate settings. This simplicity ensures that operators can quickly set up and manage printing jobs, enhancing overall productivity.

In summary, the Epson LX-1170 stands out as a reliable, efficient, and adaptable dot matrix printer. With its high-speed printing capabilities, durable technology, versatility in media handling, and straightforward connectivity options, the LX-1170 is an excellent investment for businesses seeking a dependable solution for their printing needs. Its proven track record in high-volume environments establishes it as a trusted choice for organizations aiming to maintain productivity while managing costs effectively.