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Epson LX-1170 manual For users in the United Kingdom and the Republic of Ireland

Models: LX-1170

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❏Computer configuration

❏Description of the problem

Note:

For help using any other software on your system, see the documentation for that software for technical support information.

You can purchase ink cartridges, ribbon cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766or visit our web site at http://www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766for dealer referral.

For users in the United Kingdom and the Republic of Ireland

http://www.epson.co.uk

Visit our Internet home page for a full list of support and warranty services including:

❏Register your product on-line

❏Free access to the latest EPSON software drivers

❏Easy access to frequently asked questions

❏Interactive web based support tool to help you quickly resolve support issues

❏Chat directly with a support technician on-line

❏Email Technical Support

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Epson LX-1170 manual For users in the United Kingdom and the Republic of Ireland

Contents

User’s Guide 9-pin dot matrix printerFCC Compliance Statement For United States Users For Canadian UsersDECLARATION of CONFORMITY Getting to Know Your Printer ContentsChapter 1 Using the Printer Chapter 2 Using the Printer Software Chapter 3 Troubleshooting AppendixUsing the Error Indicators Problems and Solutions Power Supply Printing Paper Handling Options Printing a Self TestGlossary Warnings, Cautions, and Notes FeaturesGetting to Know Your Printer Important Safety Instructions Note for German-speaking users Hot Parts Caution Symbol ENERGY STAR ComplianceFor United Kingdom Users Use of optionsIf you have to fit a plug Safety informationw Warning Chapter Using the PrinterUsing the Control Panel Control Panel Buttons and Lights 14 Using the PrinterSelecting a built-in font About Your Printer’s Default Settings 16 Using the PrinterUsing the Printer SettingsOptions Length in inches 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/618 Using the Printer Page length for tractorSkip over perforation Auto tear off Auto line feedPrint direction SoftwareI/F interface mode High speed draftAuto I/F interface wait time Baud rateParallel I/F bidirectional mode Packet modeData length Character tableChanging default settings Manual feed wait timeBuzzer beeper IBM character tablec Caution Printing on Continuous Paper Printing with the push tractor2. Release the sprocket units by pulling the sprocket locks forward 3. Slide the left sprocket unit using the scale on the printer as a c Caution 6. Turn on the printerRemoving a printed document from the push tractor c Cautionc Caution 3. Close the paper guide coverSwitching back to single sheets Printing with the pull tractorc Caution c CautionPage 4. Release the sprocket units by pulling the sprocket locks forward Page 7. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right sprocket unit to remove any slack in the paper and then lock it in place Adjusting the top-of-form position c Cautionplastic ribbon cover Advancing the paper to the tear-off edge Using the Tear Off button Adjusting the tear-off positionAdvancing the paper to the tear-off position automatically c Caution1. Make sure the Tear Off Font lights are flashing the paper is Printing on Single Sheets Loading single sheetsPage Printing on Special Paper c CautionAdjusting the paper-thickness lever c CautionMultipart forms Labels c CautionEnvelopes Installing and Using Options Cut-sheet feederlatch lever Page c Caution 8. Insert up to 50 sheets of paper along the left paper guidePull tractor unit Page Page Roll paper holder c Caution 3. Push the paper-release lever to the single-sheet positionColor upgrade kit LX-300+ only Page 3. Insert the motor unit plug into the connector on the printer 8. Replace the paper tension unit and printer cover Print server When you print using the color ribbon, the print speed is reducedReplacing the Ribbon Cartridge Genuine EPSON ribbon cartridgeReplacing the ribbon cartridge w Warning5. Remove the new ribbon cartridge from its package Page 9. For LX-1170 users, reinstall the paper tension unit 10. Reinstall and close the printer coverLX-300+ only Using the Printer SoftwareChapter Using the Printer Driver with Windows Me, 98, and Accessing the printer driver from Windows applicationsAccessing the printer driver from the Start menu Using the Printer Driver with Windows Changing the printer driver settingsAccessing the printer driver from Windows applications Using the Printer SoftwareFollow these steps to access the printer driver from the Control Panel Accessing the printer driver from the Control PanelChanging the printer driver settings Using the Printer Driver with Windows 2000 and NT Changing the printer driver settingsAccessing the printer driver from Windows applications 72 Using the Printer SoftwareUsing the Printer Software Accessing the printer driver from the Start menu 74 Using the Printer SoftwareUsing the Printer Driver with Windows NT Changing the printer driver settingsAccessing the printer driver from Windows applications 76 Using the Printer SoftwareAccessing the printer driver from the Control Panel Using the Printer Software78 Using the Printer Software Printer Driver Settings OverviewChanging the printer driver settings Using the Printer Software SettingsSettings ExplanationsAbout the EPSON Status Monitor 3 Utility Setting up EPSON Status Monitor Accessing EPSON Status Monitor Accessing EPSON Remote Using the EPSON Remote! Utility LX-300+ onlyInstalling EPSON Remote Chapter Troubleshooting84 Troubleshooting Using the Error Indicators TroubleshootingProblem SolutionProblem SolutionPanel light BeepProblems and Solutions Power Supply Power is not being suppliedPrinting The lights on the control panel do not go onThe Paper Out light is on and the printer beeps three times The printer sounds like it is printing, but nothing is printedThe beeper sounds five times and the PAUSE light comes on Troubleshooting90 Troubleshooting The print is faint or uneven Printed characters have parts missing at the bottomThe printout is faint Dots are missing in printed characters or graphicsThe font selected on the control panel does not print 92 TroubleshootingCause What to doPaper Handling The print position is not what you expectedPage length does not match the length of the paper Regular gaps occur in the printout94 Troubleshooting Paper feeding is crooked or the paper jamsPaper does not eject completely Continuous paper does not feed properly The tractor does not feed the paperTroubleshooting Paper feeding is crooked or the paper jamsThe paper does not eject properly 96 TroubleshootingWhen you use the cut-sheet feeder, the paper does not feed properly OptionsThe paper does not feed Two or more sheets feed at one time98 Troubleshooting The paper feed is crookedOne page of printing has spread to two pages The desired paper type does not load Paper feed is crooked or the paper jamsSwitching between the cut-sheet feeder and the push tractor does not work properly The lights on the control panel do not go onPrinting a Self Test The desired color or certain characters are not printedc Caution c CautionFollow these steps to perform a self test 102 Troubleshooting c CautionCleaning the Printer AppendixTransporting the Printer c CautionDo not use a hard or abrasive brush w Warning6. Make sure the tractor that comes with your printer is installed in the push position Printer Parts power cordpower switch edge guides paper guide cover printer cover control panelPrinter Specifications MechanicalPaper feed speed Dimensions and Height weight for LX-1170 Width Depth Electronic Character tables Paper ElectricalEnvironmental Single-sheet multipart forms paper guide entry For LX-300+Single sheets standard paper guide and cut-sheet feeder entry Envelopes paper guide entry Continuous paper standard and multipartrear and bottom entry Labels bottom entrySingle sheets standardpaper guide and cut-sheet feeder entry For LX-1170Roll paper rear entry with optional roll paper holder Single-sheet multipart forms paper guide entry Envelopes paper guide entryContinuous paper standard and multipart rear and bottom entryLabels bottom entry Roll paper rear entry with optional roll paper holderPrintable area A A Printable area BB B The minimum left and right margins are 13 mm 0.51 inch each Paper alignment Standards and approvalsCommand Lists EPSON ESC/P control codesPrint position motion ESC $, ESC \, ESC D, HT, ESC B, VT, ESC J General operation ESC = only Draft mode Bit image ESC K, ESC L, ESC Y, ESC Z Barcode ESC f, ESC p DownloadContacting Customer Support For users in North America For users in the United Kingdom and the Republic of Ireland Pre-Sales Enquiries, Literature Requests and Nearest Dealer For users in the Middle EastSupport Via Telephone Pre-Sales Enquiries, Literature Requests and Nearest Dealer For users in ScandinaviaTechnical Support Via Email and Telephone Support Via Telephone For users in South AfricaPre-Sales Enquiries Literature Requests and Nearest Dealer For users in Australia Support Via TelephonePre-Sales Enquiries Literature Requests and Nearest Dealer 011 444-5223 or 0800 600EPSON Helpdesk EPSON Faxback ServiceYour Dealer Epson HelpDesk Phone 65 6586 For users in SingaporeFor users in Thailand Epson Hotline For users in IndonesiaEpson Hotline Phone Internet Home Page For users in Hong KongEPSON Support Center Technical Support Hotline For users in MalaysiaElectronic Bulletin Board System Epson Helpdesk For users in IndiaEpson Trading M SDN. BHD Epson India Head Office - Bangalore Epson India Regional OfficesHelp Desk PhoneFor users in the Philippines Glossary Glossary142 Glossary Glossary letter quality LQ144 Glossary unidirectional printing